Job Duties
Virginia State University (VSU) seeks applicants for an Assistant Director/Educational Support Specialist III for the Academic Center of Excellence (ACE). The successful candidate will provide support services to freshmen and new student through intrusive academic advisement.
DUTIES AND RESPONSIBILITIES: The Assistant Director will perform the following:
Assist the daily operations of the Academic Center for Excellence (ACE), including, maintaining a welcoming and supportive environment, and coordinating resources for students and visitors.
Contributes to student success by assisting students with anything that supports their student experience, whether directly or indirectly.
Work collaboratively with campus units innovative academic support programs aimed at improving student retention and completion rates.
Use the institution’s early alert system to monitor at-risk students and implement targeted interventions to promote academic success.
Assist in designing and implementing tools to assess the effectiveness academic support programs, compile usage statistics/data, and prepare detailed reports on student outcomes and program success.
Assist in serving a contact for visitors, responding to inquiries, answering calls, and providing assistance to students, faculty, and staff.
Serve as an academic advisor/coach to assigned students.
Perform other duties as assigned by the Director to support the overall mission of the ACE.
Excellent interpersonal, and analytical are especially critical to this role.
Minimum Qualifications
To successfully perform the duties of the Assistant Director of ACE, the candidate must possess the following in Microsoft Office Suite 365 products.
Excellent interpersonal and communication skills, as well as strong people management and administrative capabilities, are essential. Candidates should have the ability to use and learn new software.
A Master's Degree in a related field and a minimum of three (3) years of relevant job experience are required.
The candidate must have a solid understanding of and appreciation for working with the college student experience directly supporting students facing academic and personal challenges.
The role also requires handling sensitive information with discretion, working independently while meeting deadlines, and functioning effectively as part of a team.
Additional Considerations
N/A
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
Virginia State University is committed to providing equal employment opportunities for all persons and applicants, without regard to age, color, disability, gender, national origin, political affiliation, genetic information, race, religion, sexual orientation, sex (including pregnancy) or veteran status. VSU encourages and invites minorities, women, individuals with disabilities, and veterans to apply.
AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply.
HOW TO APPLY: Virginia State University only accepts applications for this position through the on-line state Recruitment Management System (PageUp). Faxed, e-mailed, and mailed applications and/or attachments will not be accepted. The application must be detailed and fully completed. All employment and periods of unemployment (if applicable) must be listed within the application; either on an attached resume, or manually listed in the “Relevant Work History” section. Each application is reviewed for documentation that shows the applicant meets the minimum and preferred qualifications stated in the job announcement. The decision to interview an applicant is based on the information provided on the application, therefore, it is essential to fully complete each section of the application and provide descriptive information. Submitting an incomplete state application, or a state application lacking in detail, may result in your non-selection. This website will provide a confirmation of receipt when the application is submitted for consideration.
Applications will be accepted until the position is filled. Interested persons must attach a cover letter and a current resume/c.v to the online application. Official transcripts will be required at the time of employment.
The selected candidate will be subject to an extensive and complete background check, which may include fingerprinting. The candidate may be required to complete a Statement of Economic Interest as a condition of employment, if applicable.
Commonwealth’s Alternative Hiring Process: In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Certified Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS to get their Certificate of Disability.