Join to apply for the Telesales Agent, Telesales Agent role at Pilgrim's Europe.
We are excited to announce the expansion of our Telesales/Service Team with members that can make outgoing calls and upsell in our Sharnbrook office.
Job Title: Telesales Agent
Location: Sharnbrook
Job Type: Permanent contract, Part time
Expected hours: 30 hours per week
Key Responsibilities
* Reporting to the supervisor, your role will be to deal with new and regular customers on the phone, to handle service enquiries
* You may also be allocated to help in the warehouse to prepare customer orders for delivery by our team of drivers.
* Handling both incoming and outgoing sales calls and dealing with customer queries and complaints in a friendly and professional manner
* Being able to match products and services to a customer's needs, in turn providing an effective and efficient service
* Working as part of the branch team, you will deliver excellent customer care and online assistance for customers.
You Will Need
* To be proactive and enthusiastic with a passion for sales and offering high quality customer service to customers
* A clear telephone voice and good telephone manner are essential
* Many of our customers are older people, so you will need to be an excellent communicator, with good customer service skills
* Attention to details, patience, accuracy, ability to meet sales goals and data entry skills are required
* To be IT literate with Microsoft Word & Excel skills, although not essential
* Working knowledge of SAP system would be an added advantage
Benefits
* Full training provided
* Great career progression as part of a growing business with over 40 sites across UK and Europe
* Discounted or free food
* On-site parking
* Great holiday entitlement
* And many more
Seniority level
* Entry level
Employment type
* Part-time
Job function
* Sales and Business Development
* Food and Beverage Manufacturing
If you are looking to start your Sales career, this is the job for you! Apply today and be part of our growing business that performs an invaluable service to local communities!
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