Job Summary:
The Systems Officer plays a vital role in supporting the financial and administrative functions of Praxis Care by managing and maintaining data systems related to Housing Benefit (HB), Supporting People (SP) income, and the Outcomes Management System (OMS). The post holder is responsible for processing and proactively managing income information for individuals supported by Praxis Care by liaising with internal teams and external stakeholders, particularly the Northern Ireland Housing Executive (NIHE).
The Systems Officer will provide administrative support for the OMS system, responds to user queries, tests updates, and reports system issues. The post requires effective use of IT tools including Excel and other data systems to manage information accurately, conduct quality checks, and maintain organised records. Excellent communication and organisational skills are essential to liaise effectively across departments, meet deadlines, and contribute to service delivery improvements.
Key Responsibilities:
* Develop, maintain and update internal excel/other databases on a timely basis. This will involve developing spreadsheets, data entry, ensuring information is recorded accurately, conducting quality checks, extracting information and following up on any discrepancies
* Compile, analyse, and provide reports and documents to meet internal and external requirements using a range of IT applications including MS Word, Excel, and other IT systems on time and with accuracy
* Collate and return reports to NIHE ensuring that reporting deadlines are adhered to using NIHE's systems. This includes checking information from operations and producing biweekly, quarterly and annual reports
* To be aware of and act in accordance with Praxis Care Health and safety policy and conduct all activities in a manner which is safe to all staff and the people we support.
About The Role
Requirements of the Role:
* You will be required to participate in the company appraisal and staff review process
* To adhere to and model the company values, behaviours and competencies at all times
* To carry out all duties of the post in accordance with Praxis expectations, regulations and policies
* To carry out additional duties of the role and all other required duties as and when necessary
* To work the necessary hours to fit the needs of the service
* Hybrid working options available and can be discussed at interview
The above mentioned duties are note exhaustive and the post holder will be required to carry out other duties as and when necessary. It should be noted that stated duties or location associated with the post may change to meet the future needs of the organisation.
Experience & Qualifications:
* A minimum of 1 years experience in a similar role
* Degree or minimum of Level 3 qualification in IT, Business or Administration
Skills & Competencies:
* Excellent attention to detail
* Independent working
* Microsoft Office Suite
Attributes:
* Flexible
* Able to use own initiative
* Willing to help out in all areas of the function
* Driving License is essential
Required Criteria
* A minimum of 1 years experience in a similar role
* Degree or minimum of level 3 qualification
* Right to work in the UK
* Valid UK driving license and access to own car
Desired Criteria
* Degree in Finance, IT, or Business
Skills Needed
Compliance, Data Entry and Basic Computer Skills, Communication, Teamwork
About The Company
Praxis Care provides a wide variety of services to vulnerable adults and children, supporting individuals with mental ill health, learning disabilities, autism and dementia. Our staff teams are essential to ensuring the provision of these services.
As a new member to the team, you can expect to be trained and supported in a structured fashion to achieve the high standards expected by the people we support and mandated by our regulators.
Company Culture
Our core values include compassion, integrity, teamwork, innovation and resilience. We also ensure that kindness and respect is integral to every role within Praxis Care and these values are fundamental to the provision of care we deliver to the people we support.
If you are interested in a role that is rewarding, varied and positively impacts the lives of those we support, then we want to hear from you.
Company Benefits
Why Join Praxis Care?
* Great Work Environment: Compassionate, supportive, and inclusive team culture.
* CARE for Your Physical & Mental Health: Access to occupational sick pay, a confidential counselling service, and employer-funded healthcare schemes.
* Financial Benefits: Competitive salary, pension plan, and refer-a-friend bonuses.
* Career Development: Continuous professional development with opportunities to gain recognized qualifications, such as QCF3/5, and clear career progression pathways.
* Work-Life Balance: Paid annual leave which increases with length of service, and flexibility in working hours.
* Other Perks: PPE provided, long service awards, savings via the Cycle to Work scheme, and coming soon, early access to earned wages through salary advance software.
Vacation, Paid time off, Paid sick days, Flexible schedule, Employee discounts, Sabbatical leave, Cycle to work, Referral bonus, Competitive salary, Long service recognition, Employee Assistance Scheme, Wellbeing Scheme, Social Opportunities, Employee Recognition Scheme, Culture of recognition, On the job learning, Progression opportunities, Long service awards, Service recognition increases to annual leave
Salary
Not disclosed