Full job description
Main Duties:
* To ensure that customer deliveries are planned in a timely and cost-effective manner.
* To effectively utilise drivers, vehicles and sub-contractors.
* Ensure that all elements of the job are communicated effectively to all personnel, especially drivers and sub-contractors.
* Ensure that Drivers are supplied with appropriate delivery documentation.
* To be aware of driver status in respect of delays or hold-ups; to monitor and track customer deliveries and KPIs to ensure service level agreements and delivery on time are achieved.
* Responsible for the input and maintenance of the traffic management system – with accuracy of detail to allow for accurate invoicing processes.
* Effectively manage the balance between own fleet and third-party sub-contractors.
* Ensure that customer enquiries are dealt with in a professional, timely and competent manner
* To ensure that Communication channels are open and maintained with other internal departments and customers
* To ensure that any returned items are logged on the system.
* Undertake any additional tasks when requested to support the Senior Management team on site
* On Call rota Required for out for Hours point of contact.
Other Duties:
* All employees are expected to adhere to company rules and procedures and act in a professional manner
* All employees are responsible for health safety of themselves and others around them and therefore should ensure that safety regulations are adhered to.
* Undertake any training required to fulfil the role in a competent and safe manner, as directed by the Company
* Any other duties as directed by the company for which you are suitably qualified
* On Call rota Required for out for Hours point of contact.
Person Specification:
* Experience of working within Transport/Traffic Office and vehicle planning
* Knowledge of Fresh / Frozen Produce would be helpful
* Numerate and P.C. Literate
* Excellent Communications Skills
* Ability to work under pressure and "think on feet" as fast-moving environment
Flexible and reliable in approach to work
Job Types: Full-time, Permanent
Pay: £28,000.00-£35,000.00 per year
Experience:
* Transport Planning: 2 years (preferred)
Work authorisation:
* United Kingdom (required)
Work Location: In person
Job Types: Full-time, Permanent
Pay: £30,000.00-£40,000.00 per year
Benefits:
* Company pension
* Free parking
* On-site parking
Work Location: In person