Production Support & Inventory Engineer
Stafford Fulfilment Centre
Salary - £45,000 - £47,000
Shift Pattern – Mon – Fri, 08.00-16.00 - flexibility required as and when required
At Pets, our aim is to give the nation’s pets what they need to be at their ball‑chasing, tail‑wagging best. Because we will not rest until every spaniel has a squeezy toy. Every calico has a cat tree. Every rabbit has a run.
To make this happen, our Distribution Centres rely on safe, reliable and well‑maintained engineering operations. We’re now looking for a Production Support & Inventory Engineer to join our Engineering team and play a key role in supporting equipment uptime, spare parts availability, and the development of our engineers.
The Role
This is a varied, hands‑on engineering support role that sits at the heart of our Distribution Centre operation.
You’ll take ownership of the engineering storeroom and spare parts inventory, ensuring the right parts are available, well‑managed and compliant with site standards. Alongside this, you’ll provide practical support to the engineering team during breakdowns and repairs, while also playing an important role in onboarding and developing new Engineers joining the site.
Balancing technical knowledge with organisation, collaboration and continuous improvement, you’ll be a vital link between engineering operations and effective stock and asset management.
Key Responsibilities
1. Manage the engineering storeroom, ensuring it is clean, organised, clearly labelled, and compliant with site standards.
2. Control stock levels for engineering spare parts and consumables, maintaining appropriate safety stock.
3. Raise purchase orders for replacement parts and consumables in line with procurement procedures.
4. Monitor stock usage trends and optimise reorder quantities and critical spares.
5. Maintain accurate records within the CMMS / maintenance system.
6. Support the onboarding and technical induction of new Engineers joining the Distribution Centre.
7. Provide day‑to‑day guidance, coaching and knowledge sharing within the engineering team.
8. Assist Engineers with breakdowns, fault finding and repairs when required.
9. Support continuous improvement initiatives, including Lean and 5S within the engineering stores.
Educational Qualifications – Essential
(Training, Professional Memberships, Accreditations)
10. NVQ, HNC/HND or equivalent qualification in:
11. Mechanical Engineering
12. Electrical Engineering
13. Manufacturing / Industrial Engineering
14. CMMS / Maintenance System experience
15. IOSH Managing Safely
Educational Qualifications – Desirable
(Training, Professional Memberships, Accreditations)
16. Excel skills (VLOOKUP and PivotTables desirable)
17. Experience using digital stock management tools
18. Ability to analyse stock usage and optimise reorder levels
19. Experience applying Lean / 5S methodologies within engineering stores
Experience, Knowledge & Expertise – Essential
20. Strong mechanical or electrical understanding
21. Ability to work safely and follow engineering procedures
22. Good communication skills with the confidence to train and support others
23. Strong organisational skills with high attention to detail
24. Ability to work independently and collaboratively as part of a team
Understanding of:
25. Planned Preventative Maintenance (PPM)
26. Engineering spares management
27. Asset lifecycle and critical spare identification
Experience, Knowledge & Expertise – Desirable
28. Previous engineering experience within a distribution centre, manufacturing, or industrial environment
29. Experience handling stock, ordering processes, or engineering storeroom management
30. Experience supporting engineering teams in a distribution, warehouse, manufacturing, or FMCG environment
Knowledge of:
31. Stock control processes
32. Safety stock levels
33. Goods‑in, issuing parts and returns processes
What You Will Get in Return
34. Competitive salary.
35. Annual leave including Bank Holidays, increasing after 2 years of continuous service.
36. An extra day’s holiday on your birthday.
37. Stakeholder pension plan.
38. Personal Health Insurance scheme (when enrolled in the pension plan).
39. Life assurance.
40. 20% Pets at Home colleague discount after 12 weeks’ service.
41. Pets “Treats” voluntary benefits package.
42. Annual performance-related bonus.
Why Join Pets at Home?
You’ll be joining a business led by values, united by a love for pets, and committed to doing the right thing for our people, our customers and our communities.
Here, engineering excellence matters. You’ll work in a supportive, fast‑paced environment where your contribution directly enables operational performance, safety and continuous improvement — with opportunities to grow your skills and make a real difference every day.
We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!