Join to apply for the Supplier Warranty Engineer role at Wrightbus.
All applicants must hold valid right to work in the UK. Please be aware that we are unable to provide visa sponsorship for this position now or in the future.
This role is based in Bicester at our NewPower facility.
Job Summary
The Supplier Warranty Engineer plays a key role in improving product quality and strengthening supplier partnerships. You’ll investigate warranty issues, recover costs, and drive corrective actions that prevent future defects. This is a hands‑on role where you’ll collaborate across Quality, Purchasing, Logistics, and Engineering teams to deliver real improvements in component design and supplier processes.
Responsibilities
* Manage supplier returns and warranty claims from start to finish.
* Analyse rejected parts, identify root causes, and implement corrective actions with suppliers.
* Track and report supplier performance, including quality and delivery metrics.
* Maintain accurate records of investigations and actions taken.
* Build strong relationships with suppliers to ensure timely resolution of issues.
* Work with internal teams to identify opportunities for supplier quality improvement.
* Support supplier audits and ensure compliance with quality standards.
* Collaborate with Procurement to hold suppliers accountable for defects and recover costs.
* Provide clear, regular reports to senior management on supplier performance and reclaim activities.
Requirements
One of the following for educational requirements:
* 5 GCSE’s grade C and above including Maths
* Time served tradesperson through technical apprenticeship
* HNC engineering or related subject or equivalent
* Work experience demonstrating capacity to learn and develop new skills, complete written and numerical work required by the Job Description
* Minimum 4 years' experience in Quality role in a manufacturing industry Or Minimum 2 years' experience in Quality role in a highly regulated industry such as Automotive or Aerospace
Specialist Knowledge / Skills
* Structured problem-solving methodologies (8D, PPS, DMAIC)
* Knowledge of Manufacturing processes, Inspection and test methods relevant to scope of responsibility
* Data analysis skills including statistical methods
* Understanding of relevant quality standards such as ISO 9001, IATF 16949 or AS9001
Benefits
* 4% discretionary bonus
* Life Insurance
* Free car parking
* Flexitime
We reserve the right to close this vacancy early if we receive sufficient applications from suitably qualified and experienced candidates. We therefore encourage early applications.
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