Job Title: Learning Facilitator (Temporary Cover)
Location: Solihull, West Midlands
Working Hours: Full-time, 37 hours per week (Monday to Friday)
Contract Type: Temporary
Hourly Rate: £13.10 – £13.75 per hour
Start Date: ASAP (subject to vetting and enhanced DBS clearance)
End Date: Ongoing, potentially until 19/12/2025
Role Overview
Our client based in Solihull is seeking a proactive Learning Facilitator to provide temporary cover. This role focuses on delivering digital onboarding, supporting learners and staff with Microsoft365 tools, and encouraging effective use of learning technologies.
Key Responsibilities
* Deliver face-to-face onboarding and training sessions for staff and students.
* Provide support on the use of Microsoft365 applications (e.g., Teams, Outlook, OneDrive).
* Assist learners in accessing and using digital platforms and online resources.
* Work effectively with learners, helping them develop digital confidence.
* Explain digital tools clearly to non-specialist users.
* Collaborate as part of a supportive team within a busy open-plan environment.
* Keep accurate records of training and support provided.
Candidate Requirements
* Experience delivering training or onboarding in person.
* Proficiency in Microsoft365 tools and ability to train others.
* Background in digital skills, computing, or IT training is desirable.
* Strong interpersonal and communication skills.
* Comfortable working with young learners.
* Able to remain calm and organised under pressure.
* Willing to travel to a second campus one day per week.
* Comfortable working in a busy, open-plan office.
Additional Information
* This is a temporary assignment the duration is subject to regular review.
* An Enhanced DBS check is required prior to starting this role.