The role of an Order Management Export Analyst in the FMCG industry involves handling customer service tasks efficiently and ensuring smooth export processes. This position is based in Frimley and requires a detail-oriented individual with a focus on delivering excellent service.
Client Details
The employer is a medium-sized organisation operating within the FMCG sector. They are known for their strong focus on quality and customer satisfaction, providing a professional environment for employees to thrive.
Description
Accountable for all aspects of admin tasks for Export Markets, Sales orders in the system, Export shipments and documentation
Liaise with stakeholders (transportation, sources etc) to ensure timely process of orders/shipments.
Manage and process export orders accurately and efficiently.
Coordinate with internal teams to ensure timely delivery of goods.
Monitor and resolve any issues related to export documentation and compliance.
Act as the main point of contact for customer queries and concerns.
Maintain accurate records of orders and shipping details.
Collaborate with logistics partners to ensure smooth transportation.
Provide regular updates to stakeholders on order status and delivery timelines.
Identify opportunities to improve processes and enhance customer service.Profile
A successful Order Management Export Analyst should have:
Experience in customer service or export management, preferably within the FMCG industry.
Knowledge of export documentation and compliance requirements.
Strong organisational skills and attention to detail.Please Note: Unfortunately Sponsorship is not an option for this role.
Job Offer
Competitive salary ranging from £31,000 to £35,000.
Comprehensive benefits package.
If you are ready to take on the role of Order Management Export Analyst, apply now to join a team committed to excellence in customer service and export management