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As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
What's the role?
As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
Who is Hilti?
Hilti is where innovation is improving productivity, safety, and sustainability in the global construction industry, and beyond. We create products and solutions that are Making Construction Better, supported by a passionate and inclusive global team of 34,000 employees across more than 120 countries. Hilti Great Britain has been recognized as a top employer for nearly two decades and is currently ranked among the top 20 UK’s Best Workplaces by the Great Place to Work institute.
What does the role involve?
In your role as an Account Manager, no day will be the same, but your activities will include:
1. Visiting sites and customers in the field, asking open questions to understand their needs, and turning this into tailored solutions.
2. Demonstrating our innovative products and state-of-the-art software to customers on-site.
3. Further developing ‘focus’ customers by building relationships and uncovering new business leads.
4. Managing your sales area operationally, organizationally, and strategically, utilizing our top-in-class CRM system, Salesforce.
What do we offer?
At Hilti, we foster a passionate and inclusive global team and a caring, performance-driven culture. You will be supported to grow, surrounded by colleagues who support you, with your results recognized and rewarded. Our offerings include:
* Extensive onboarding & training, along with companywide events in Manchester.
* Incentives for top performers, such as trips to New York City, Milan, and Miami.
* A minimum 10% salary increase after two consecutive years of high performance through our Star Development Programme.
* 33.5 days’ holiday (including Bank Holidays), with options to buy additional days.
* Private healthcare, life insurance, wellbeing support, and a 6% pension contribution.
* Company vehicle and fuel/charging card.
* Company laptop and mobile phone.
* £2,000 reward for referring a successful candidate.
What you need is:
Key qualities and skills include:
* Customer-facing/sales experience in any industry.
* A solution-oriented approach to uncover customer pain points and needs.
* Alignment with our values: commitment, teamwork, courage, and integrity.
* Resilience and adaptability to interact with all customer levels.
* Drive and motivation to succeed and overcome challenges.
* Curiosity and passion for learning and growth.
* Excellent organizational skills to manage time and priorities autonomously.
* Essential: Full manual UK driving license for site visits, with disclosure of points and expiry dates if applicable.
Who should apply?
We value diverse backgrounds; some of our best account managers joined us with no prior experience in sales or construction. Success at Hilti depends on teamwork and ability, not background. Please apply for a single role that best fits your skills. The process includes uploading your CV, answering short questions, an online assessment, and a pre-recorded video interview. Successful candidates will proceed through interviews with a Regional Manager and a Sales Director, including a day-in-the-life 'field ride.' We cover travel expenses. If no suitable role is available now, we will keep you in our talent pool for future opportunities.
Hilti is an equal opportunity employer, valuing contributions regardless of sex, gender identity/expression, race, ethnicity, sexual orientation, disability, age, religion, or family status.
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