Transactional Services Officer
The closing date is 26 April 2026
We are seeking individuals who can bring energy and enthusiasm to the role, and form part of a learning culture. In return we offer great opportunities to become part of a caring organisation where passion and commitment forms part of our vision to provide high quality care to patients and services to our customers.
Nottingham University Hospitals (NUH) is one of the biggest and busiest NHS Trusts in the country. With over 20,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We have a budget of over £1.7 billion, 90 wards and 1,700 beds across three main sites: QMC, City Hospital and Ropewalk House. We deliver district general services to 2.5m residents of Nottingham, Nottinghamshire and its surrounding communities. Our specialist services allow us to deliver care to 4.5m people from across the East Midlands and nationally for some specialist services.
Main duties of the job
These roles facilitate the processing of finance and procurement transactions through the NHS SBS system and service, acting as the key points of contact between the Trust and NHS SBS. They report to the Transactional Services Team Leader, as part of the Trust's Financial Services function.
* Procure‑to‑pay services, including transactional procurement and payment for goods and services
* Order‑to‑cash services, including invoicing, receipts and collection of income
* Financial systems masterfile maintenance
* End‑user support and training
As part of the role, training and support will be provided to help staff develop and maintain knowledge and understanding of the processes involved.
Job responsibilities
* Resolve issues where transactions cannot be processed by NHS SBS without further information or intervention, including supplier invoices on hold or otherwise not able to be processed without intervention
* Resolve requisitions / purchase orders requiring intervention
* Resolve invoice requests
* Maintain standing data, including setting up, end‑dating and maintaining records of staff with delegated authority to approve transactions, users and user access rights, supplier and customer records, chart of accounts codes, combinations, and hierarchies
* Support compliance with the Better Payments Practice Code, the Trust No PO, No Pay Policy and other aspects of financial control and fraud management
* Provide support and ongoing training to internal budget holders to ensure seamless processes between the Trust and NHS SBS
* Undertake any relevant tasks as directed by the Assistant Director of Finance Financial Services
Qualifications
* NVQ Level 2 in relevant subjects and/or AAT foundation
* ECDL or equivalent
Technical and experience
* Knowledge and experience of finance / procurement department procedures, e.g. inputting data into finance systems
* Experience of handling queries from staff, customers and suppliers where there may be issues about non‑payment, incorrect or late payments or other sensitive issues
* Able to prioritise and organise own work effectively
* Able to use initiative to decide relevant actions on routine issues and make recommendations to Manager / Stakeholders
* Must be able to demonstrate behaviours consistent with the Trust's "We are here for you" behavioural standards
* Able to communicate NUH finance and procurement processes rules in a simplified form to non‑finance people
* Experienced user of finance and/or procurement systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Nottingham University Hospitals NHS Trusts
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