Helpdesk Administrator Property Maintenance Company Dartford Up to £32,000 per annum
Are you an experienced Administrator or Helpdesk professional looking for your next opportunity?
Do you want to grow your experience within a busy and expanding property maintenance environment?
This is an excellent opportunity to join an established property maintenance company based in Dartford on a permanent basis. You will be part of a fast-paced team supporting day-to-day maintenance operations, where your organisational skills and attention to detail will be highly valued.
Hours of Work / Details:
08:00am 17:00pm
Monday to Friday (Office Based)
Up to £32,000 per annum
Permanent role
Key Responsibilities:
Handling incoming and outgoing calls to support the maintenance function in a professional manner
Managing and maintaining the helpdesk inbox, ensuring all queries are responded to promptly
Scheduling reactive maintenance call-outs and prioritising urgent and emergency requests
Reviewing jobs logged throughout the day and allocating tasks to engineers accordingly
Raising and processing purchase orders and supporting invoice administration
Issuing and closing both planned and reactive maintenance jobs
Accurately inputting and updating data within internal systems/CAFM systems
Assigning and tracking tasks to ensure timely completion
Raising follow-on works and ensuring jobs are completed within agreed timeframes
Supporting Office and Contract Managers with general administrative duties
Responding to queries from engineers, tenants, clients, and management
Organising daily workload to ensure service level agreements (SLAs) are consistently met
Requirements:
Previous Helpdesk or Administrative experience within property maintenance, facilities management, or construction
Strong general administrative background with excellent attention to detail
Working knowledge of CAFM systems (or similar job management systems) preferred
Confident IT skills including Microsoft Office
Strong communication and organisational skills
Ability to work effectively in a fast-paced environment
Full UK driving licence preferred (parking on site)
Interested?
Please send your CV to Stacey at CBW Staffing Solutions for more information or to apply.
We look forward to hearing from you!
TPBN1_UKTJ