We’re seeking a senior engineering leader to shape our engineering culture and drive technical excellence as Head of Engineering. This is an opportunity to make a real impact for our customers, our people, and the business as we transform urban mobility.
Responsibilities
* Define and deliver the engineering strategy for our transaction platform, covering data, in-vehicle payments, and EV charging, ensuring alignment with product vision, commercial goals, and user needs.
* Lead and scale a high-performing backend engineering team across multiple squads, fostering a collaborative, inclusive culture rooted in technical excellence, accountability, and continuous improvement.
* Own the architecture, development, and operational health of mission-critical systems, including sensitive payment infrastructure and PCI DSS-compliant CDE components.
* Drive integration with a wide ecosystem of third-party providers, including EV charging networks, fuel stations, toll operators, parking aggregators, and acquirers, enabling seamless in-vehicle transactions at global scale.
* Scale and optimise our EV charging platform, delivering value across drivers, charging operators (CPOs), OEMs, and internal business units.
* Support and evolve the Group’s data strategy, enabling the intelligent use of mobility, behavioural, and payment data to unlock new product and commercial opportunities.
* Ensure platform reliability, performance, and scalability through robust observability, incident response processes, performance testing, and fault-tolerant architecture.
* Partner with Security, Compliance, and Infrastructure teams to meet regulatory and certification standards (e.g., PCI DSS, TISAX, ISO 27001), and embed security into development workflows.
* Collaborate cross-functionally with Product, Partner Operations, and Business Development to translate user and partner needs into scalable, production-ready solutions.
* Take ownership of growth strategy and team development, including hiring, budgeting, and identifying future skills, structures, and potential acquisitions.
* Lead high-impact, cross-functional initiatives that advance both product capabilities and technical maturity across the platform.
* Promote agile, sustainable software development practices and actively contribute to an open, inclusive, and purpose-driven engineering culture.
About You
We are looking for a senior leader who is passionate about transforming lives through modern technology. You value people, quality, collaboration, and continuous learning, and have a proven track record of leading and empowering teams. You champion a positive, solutions-driven culture that makes engineering teams both effective and collaborative, fostering resilience, adaptability, and high performance. Approachable and optimistic, you inspire a proactive, constructive attitude and lead by example.
Requirements
* Proven leadership experience in software engineering, ideally within large-scale data platforms, transactional systems, fintech, automotive, or mobility sectors.
* Extensive experience managing senior engineering leaders and geographically distributed teams across multiple platforms. Skilled in coaching, fostering collaboration, and building resilient, high-performance cultures.
* Practical experience building workflow tooling and processing pipelines that manage large-scale, high-throughput datasets.
* Strong background in delivering and scaling B2B2C or partner-integrated platforms, combining a user-centric and data-driven mindset.
* Experience in designing and operating transactional systems, including session management and payment systems.
* Demonstrated success in delivering systems in regulated environments (e.g. PCI DSS, TISAX, ISO 27001), including compliance alignment and audit readiness.
* Advanced knowledge of cloud-native engineering (preferably AWS), microservice architecture, container orchestration, and scalable infrastructure.
* Fluent in agile methodologies, DevSecOps practices, and continuous delivery principles; skilled in optimising development flow and engineering velocity.
* Effective communicator, able to influence across technical, commercial, and executive teams with clarity and credibility.
* Experience managing vendor and outsourcing relationships at both strategic and operational levels.
* Minimum of 10 years in agile product engineering environments, with a consistent track record of delivery and innovation.
* This role is based in our London office. Fluency in English is required.
Desirable
* Familiarity with payment orchestration platforms, acquirer integrations, and identity frameworks for fleet and driver-based services.
* Experience integrating with automotive OEM systems, in-vehicle commerce platforms, or embedded infotainment services.
* Working knowledge of modern authentication flows and standards, such as OAuth2, SSO, and SAML, and secure API gateway patterns.
About Us
Arrive is a leading global mobility platform, including brands like EasyPark, Flowbird, RingGo, ParkMobile and Parkopedia. Present in over 90 countries and 20,000 cities, the company helps people and decision-makers make smarter decisions about urban mobility and ease the experience of travel worldwide. Arrive delivers smart payments, optimized car parks, data-driven traffic reduction, and reinvestment in public transport and green space to make cities more livable.
Location
London, United Kingdom
Seniority level: Executive
Employment type: Full-time
Job function: Engineering and Information Technology
Industries: IT Services and IT Consulting
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