The post holder will manage and develop the specialty information systems to monitor performance against targets and instigate change/improvements as required. They will contribute towards development of business plans and the planning and delivery of services.
The post holder will also have management responsibility for relevant Administration Managers and the systems and processes necessary to support the clinical care of patients.
The post holder will deputise for the Specialty General Manager/s, ASGMs as appropriate.
Leadership
* Provide strong, visible leadership within the service as part of a multidisciplinary team
* Drive through the delivery of ambitious targets to continually improve performance within the service
* Provide operational expertise and management support to all members of the service, particularly the Administration Managers
* Coach, hold teams to account, and be clear about what is expected to achieve the Trust’s vision
Service Delivery
* Develop and review plans to achieve patient access targets at service level
* Ensure Administration teams develop their own processes to support continued service delivery and improvements
* Identify the impact of changes to services or increases in services on resources and negotiate changes where appropriate
* Communicate and implement process changes in services to Consultants, Nursing, and Administrative & Clerical Staff
* Manage and actively use activity information to monitor demand and capacity of the service
* Manage and monitor changes to the administrative systems of the service
* Provide operational expertise and support to service users and providers
* Manage service developments
With over 19,000 staff, NUH is one of the biggest employers in the city, supporting health and wellbeing of the local population. We are a leader in research, education, and innovation.
Join our team at NUH. We value diversity and welcome new ideas to develop our team and deliver world-class healthcare. We offer numerous personal development opportunities to turn your job into a career!
We especially encourage applications from people who identify as Black, Asian, and Minority Ethnic, or Disabled, as we aim for better representation at NUH.
Please refer to the attached job description and person specification for full details. This advert closes on Sunday 17 Aug 2025.
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