Job Description
Purpose of Role
The Project Manager owns the overall plan for the on-time delivery of new build Yachts to the Oyster client to the agreed cost, specification, with the agreed variations, additions, options and to the correct quality.
The Project Manager will bring together and co-ordinate the activities of the cross functional team within Oyster that will deliver the new Yacht to the customer.
The Project Manager will represent Oyster Yachts in all dealings with clients for new build yachts, from sale to handover.
Key Job Responsibilities
Forward Planning
· Ensure pre-order client options are set in time for order intake.
· Provide client with a list of due dates for any options decisions that are still outstanding at point of order intake. Ensure customer option decision due dates are agreed with relevant areas and in line with Design, Procurement and boat build schedules.
· Chair a formal handover of contract from Sales Team to Operations. Review the current capacity plans, and timescales together with a wider team to ascertain the projected departmental requirements in order to achieve the required completion date.
Contract Execution (Boat Build)
· Own the overall build plan and management of the plan for your respective yacht(s) including expediting activities within other departments to ensure on-time customer delivery.
· Own reporting of the build plan progress and any variances or help needed. Reporting will have a ‘live’ status to assist the leaders of the business and have complete transparency of progress and budget status throughout the build duration.
· Maintain and update a Master Work List on a timely basis for each yacht, detailing all variations to the standard specification and all options pricing.
· Own the internal reporting of progress to staged payments and predicted payment trigger dates.
· Report progress of the build and hours charged to the project by trade. Monitor actual progress versus planned progress with the relevant trade or department head to provide weekly status updates and establish mitigations for any delays.
· Work with build teams and Production management to achieve pre-agreed costings, targets, and schedules so that all parties can ensure they have the necessary resource, equipment and information to enable the efficient build of the yacht.
· Work with the commercial department to agree costings, specification and margins for standard and optional equipment purchased from suppliers and to ensure the agreed margins are maintained through the build.
· Be a champion for HSE practices on your yachts and in Oyster as a whole.
Contract Execution (Customer Liaison)
· Provide the Client with unbiased professional advice while at all times considering the Company’s commercial interests.
· Ensure the client is kept appraised of the boat build progress, staged payment dates and projected completion date using data agreed with the Exec and Production management team.
· Work with the client to make certain all options are frozen in time for the build schedule and procurement lead times.
· Liaise with Oyster’s or the Client’s interior designers and ensure any interior design activities align with the production schedule.
· Coordinate and schedule Client site visits in conjunction with Production to ensure readiness for the visit and that the meeting is productive.
Contract Closeout
· Construct vessel leaving account to ensure that all payments are received, and paperwork is in place before handover.
· Work with the Commissioning Manager to oversee the yacht’s commissioning activities.
· Manage the co-ordination of sea trials and the resolution of any issues arising before customer handover.
· Check the quality and specification of new yachts and ensure that yachts are presented to clients up to standard and with minimal warranty faults/defects.
· Support Client with completing paperwork and administration including yacht registration, radio licensing, tonnage surveys and MCA commercial vessel compliance.
· Work with and co-ordinate any activities with the captain, crew and surveyors to ensure on time handover of the vessel.
· Introduce the Client to their Customer Services representative and Warranty Manager and ensure that handover is smooth.
Requirements
Knowledge, Skills, Experience and Qualifications required to perform the role
Knowledge
· Strong knowledge of the systems and equipment typical of large, modern cruising yachts.
· Strong knowledge of the marine industry, yacht production techniques and processes.
· An understanding of the Oyster build process is desirable.
Skills
· IT literate, competent user of Microsoft Office products and project management IT tools.
· Strong stakeholder management skills – customer, senior management, suppliers, employees, and contractors.
Experience
· Experience of leading medium sized project teams on high value, low volume, and quality build projects.
· Experience of managing complex work schedules in a matrix management structure to meet cost, quality, and delivery.
· Experience of sailing large, modern cruising yachts is ideal along with charter experience.
Qualifications
· Degree level educated.
· Project Management qualification, desirable e.g. PRINCE2 or APMP Accredited.
· Yacht Master Offshore or Ocean (or equivalent) would be an advantage.
Personal Characteristics
· Accountable, inspiring and motivational leader who is comfortable working at pace.
· Organised approach to work with a strong attention to detail.
· Self-starter who actively looks for solutions in line with company objectives.
· Resilient¸ flexible and adaptable, copes well in rapidly changing, high pressure situations.
· Logical, pragmatic problem solver with an inclusive style.
· Assertive influencer across all levels of an organisation.
Other Requirements
Be prepared to work in other locations for which possession of a full driving licence, valid in the UK is required.
Benefits
* 25 days annual leave p/year
* Employer Pension contribution
* 0800 - 1630 - 5 days
* Death in service
* Cycle to Work scheme
* TELUS Assistance Programme
* Sick pay scheme
Requirements
- Thorough knowledge of mechanical engineering systems including, but not limited to, hydraulics, plumbing (domestic, marine, grey, black, fresh water), air conditioning, gas installations, engine/gearbox, and final drive installations. - Thorough understanding of mechanical engineering ‘best practise’ techniques or methodologies. - Broad understanding of the requirements for marine engineering installations within yacht or recreational craft. - Knowledge of construction techniques used in GRP boats. - Good understanding of current marine engineering technologies. - Good awareness of Health & Safety requirements, guidelines, and best practice.