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Christmas customer assistant - warehouse operative - omagh

Omagh
Marks and Spencer
Warehouse operative
Posted: 13 October
Offer description

Summary

Christmas Customer Assistant - Warehouse Operative - Omagh

Join our team at M&S as a Customer Assistant in Operations, where youll play a vital role in keeping our store running smoothly behind the scenes. Were looking for hardworking individuals who take pride in ensuring our products are delivered, organised, and ready for our colleagues and customers.


Job Description

Purpose

To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.


Key Accountabilities

* Serve our customers efficiently, both on the shop floor and at service points
* Keep the store clean and tidy, ensuring that our shelves are always stocked with product
* Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities
* Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store
* Build expert product knowledge to sell and recommend our products and services
* We\ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time


Key Capabilities

* High levels of customer service
* Committed to delivering excellent work with great attention to detail
* Open to and acts upon feedback, asking for this regularly
* Takes accountability for planning and managing own workload efficiently
* Strong communication skills
* Adaptable to changing situations
* Builds positive relationships by being a good listener
* Good level of digital capability


Other Information

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.

#Christmas


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