Description To demonstrate skills, to instruct and support learners and staff in practical teaching workshops. Key Responsibilities To provide direct support to learners and staff engaged in workshop activities To provide staff training on specific equipment and software programmes and to act as a technical advisor to staff Prepare classroom/workshop activities, ensuring all materials and equipment are prepared in readiness for practical IT sessions and the retrieval of such IT equipment and tools Provide a storekeeping service and be responsible for the security of all IT equipment and tools Maintain and repair specialist equipment to keep it in good working order and safe condition, assist with practical IT classes in demonstrations and support student project work, contribute to programme team development Be flexible in supporting the departments requirements and cross college tasks Be responsible for furniture, equipment and consumable goods used in relation to work Preparation of open evenings setting up promotional stands and exhibition material Repairing and maintaining classroom computers used for practical sessions Regular planned maintenance and repairs of all classroom computers Administration of budget within the computer maintenance and IT Shop To organise and supervise the daily operations in the IT shop and provide direct support to learners and staff engaged in IT Shop activities Support the development and use of 3D printing within the curriculum, including preparing and maintaining 3D printers, advising staff on suitable software and materials, and assisting learners with practical 3D design and printing tasks Disposal of old and faulty hardware computer components Cleaning of all equipment Ensure continuous development and improvement of professional knowledge Any other duties, of a similar level of responsibility, as may be required. Skills, Knowledge and Expertise Qualifications Essential Criteria At Least L3 computer qualifications or related discipline How Identified: Application Form Desirable Criteria Level 4 or above/ relevant professional technical qualification How Identified : Application form/interview Experience Essential Criteria 3 Years relevant experience working within the computer environment / Technical Support. How Identified : Application Form Desirable Criteria IT/Network support How Identified : Application form/interview Specialist Knowledge Essential Criteria Ability to assemble and dismantle computers, install and upgrade operating systems/software. Diagnose, troubleshoot and repair Hardware, Software and Networking faults. How Identified : Application form/interview Desirable Knowledge: Experience with 3D printing processes including slicing software, filament management and basic machine maintenance. Ability to support learners with 3D design workflows using software such as Tinkercad, Fusion 360 or similar. Understanding of how 3D printing can enhance curriculum delivery through prototyping, modelling and practical project work. How Identified : Application form/interview IT Skills Essential Criteria Good knowledge of Computer components and hardware troubleshooting Good knowledge of IT networking and server technologies (including web server) Good level of Microsoft applications particularly Excel How Identified : Application form/interview Desirable Criteria Knowledge of software packages such as ProMonitor, goldmine and student record systems. How Identified : Application form/interview