This is an exciting opportunity to join WTW’s Outsourcing Business as a Senior Pension Calculation Analyst, within the Business Solutions team of our Outsourcing Business Technology function. You will work alongside a highly skilled onshore and offshore team, supporting a broad and varied portfolio of Defined Benefit (DB) occupational pension schemes.
As WTW continues to grow—partnering with some of the UK’s largest pension schemes, delivering for LifeSight, supporting major insurers, and advancing our innovative OneDB proposition—you will play a key role in driving technical excellence, strengthening calculation capability, and improving end‑to‑end delivery across our operating model.
This role is ideal for pensions professionals with a strong background in Defined Benefit administration and hands‑on calculation experience, including manual and complex benefit calculations. It offers the opportunity to apply your technical expertise in a broader, solution‑driven environment where your knowledge can influence how pension calculations are delivered at scale. You’ll bring deep technical insight into DB pension calculations, coupled with a forward‑thinking mindset focused on quality, efficiency, and automation. In this role, you’ll take ownership of complex work, support and mentor colleagues, and contribute to developing robust, sustainable calculation solutions for the future.
If you enjoy tackling challenging pension calculations, collaborating with knowledgeable peers, and making a real impact across the pensions lifecycle, this role offers an excellent opportunity to do just that.
Office location: You can be based in any of our offices across London, Reigate, Bristol, Birmingham, Manchester, Leeds, or Edinburgh. This role follows a flexible hybrid model, with just one day per week or per month working in your nearest office.
The Role
1. Anticipate client needs (including short‑term requirements) and identify practical, robust solutions for pension calculation suites.
2. Design and deliver tailored client solutions for complex calculation and service offerings, ensuring high‑quality client outcomes.
3. Lead and support complex DB calculations, including manual, automated, and bespoke calculation requirements.
4. Act as a technical point of contact, working with third parties such as scheme actuaries and solicitors to resolve complex queries.
5. Confidently articulate technical views in client discussions, conference calls, and challenging situations.
6. Deliver an efficient, professional service that consistently meets client expectations and promotes the WTW brand.
7. Take accountability for the successful delivery of projects within your remit.
8. Contribute to the development and optimisation of end‑to‑end calculation automation.
9. Build on your technical expertise and help drive measurable improvements in quality, efficiency, and consistency.
10. Support continuous improvement initiatives and a “single‑team” culture to enhance automation, scalability, and outcomes across the delivery model.