Senior Operations Support Engineer, Chesterfield
Liberty IT is seeking a Senior Operations Support Engineer to join their team in Chesterfield, United Kingdom. This role involves providing technical and maintenance support across office environments, supporting digital communications, AV technologies, and ensuring a high-quality employee experience.
Responsibilities
1. Lead projects to enhance Liberty IT's office environments, including desktop, device hardware and software, and digital communication systems.
2. Facilitate project delivery, agile ceremonies, and coordinate with team members to ensure timely completion of tasks.
3. Contribute to energy efficiency initiatives within the office.
4. Mentor junior team members and collaborate with employees to optimize solutions and maximize business value.
5. Participate in continuous improvement practices and share knowledge internally and externally.
6. Support and maintain software, hardware, AV, and digital communication tools during office hours.
7. Manage on-site, hybrid, and remote events, ensuring AV and communication tools are operational.
8. Oversee office environment support, including space management, intra-office moves, and capacity planning.
Essential Criteria
* Minimum of five years' experience supporting large-scale office environments.
* Experience with software, hardware, AV technologies, and office space management.
* Knowledge of agile delivery practices.
* Proven ability to identify and implement continuous improvement initiatives.
* Industry-recognized certifications.
Desired Criteria
* Participation in knowledge sharing activities.
* Customer-centric approach to solution building.
What’s on Offer
Liberty IT offers comprehensive benefits including health insurance, life assurance, income protection, employee discounts, bonuses, a competitive pension, flexible working arrangements, and opportunities for professional growth.
Liberty IT is committed to diversity and inclusion, providing accommodations for applicants with disabilities. If you are ready to advance your career, apply via their careers page.
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