Overview
Cupcakes EarlyYears Catering supply hot, ready to serve catering to Day Nurseries and Primary School across the Midlands.
We are seeking an organised and detail-oriented Administration Coordinator to join our Team.
The ideal candidate will possess strong administrative skills and the ability to work under pressure. This role involves communicating food orders, demonstrating good internal communication with our kitchen teams and delivery staff and requires accuracy at all times.
Working Hours:
Initially the working hours will be 20 hours per week across 3 days however there may be the requirement for more hours when holiday cover is needed
Monday: 8:00am - 1.00pm
Thursday: 8:00am - 3.00pm
Fridays: 8:00am - 4.00pm
Duties
* Handle incoming communication, food orders and dietary information from our Day Nursery & Primary School customers.
* Ensure all customer requirements are accurately communicated with our Kitchen Teams to ensure timely and accurate preparation and delivery of food items
* Gain a detailed knowledge of our customers, their locations and their ongoing requirements in order to build a good rapport and customer care.
* Manage data entry tasks and have an excellent working knowledge of Word, Outlook and Excel.
* Provide excellent phone etiquette when communicating with customers and colleagues.
* Handle administrative tasks required by the Kitchen Team such as preparing food labelling and forms.
Requirements
* Previous office experience is essential, with a focus on catering would be an advantage.
* Proficient computer skills, including a strong command of Microsoft Office Suite (Word & Excel).
* Excellent organisational skills with the ability to manage multiple tasks simultaneously and problem solve
* Strong typing skills and attention to detail in data entry tasks.
* Demonstrated clerical experience in a busy office environment.
* Ability to work effectively both independently and as part of a team.
* A friendly demeanour with outstanding communication skills, particularly over the phone.
* If you are passionate about catering and possess the necessary skills to excel in this role, we encourage you to apply.
Job Types: Part-time, Permanent
Pay: From £12.21 per hour
Expected hours: 20 per week
Language:
* English (preferred)
Work Location: In person