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Hybrid complaints experience lead

Eastleigh (Hampshire)
B&Q
€44,000 a year
Posted: 22h ago
Offer description

B&Q is searching for a Customer Services – Complaints Manager in Eastleigh. This pivotal role emphasizes leading the complaints handling process and ensuring that resolutions are fair and timely. The ideal candidate will have experience in leading complaints teams and a strong people-first leadership style. B&Q offers a competitive salary starting from £44,000 and a comprehensive benefits package including an award-winning pension scheme, bonus options, and more. Join us in our commitment to enhance customer trust and satisfaction.
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