Job Overview:
To ensure that all warehouse operations are performed, on time and within budget. Through the allocation of heads to tasks, to meet the needs of the operation, you will be responsible for the safe and efficient receipt, storage and despatch of goods, stock management as well as Health & Safety compliance. All operations should be performed with RLD guidelines.
Structure:
This role will report directly to the Night shift Manager but will have a close relationship with the other shift supervisors.
The Ideal Person:
· Enthusiastic and proactive approach with the ability to motivate and encourage others
· Flexible attitude, willing to adapt working hours as required based on the business needs
· Collaborative and willing to be hands-on where required
· Creative problem solver
· Experience in computer-based operations
· FLT counter balance/ flexi Bendi experience
Key activities and responsibilities:
· Must have experience of managing a team of warehouse operatives in a fast-moving environment
· Lead teams responsible for picking and packing, goods in and despatch including staff training and development
· Manage the flow of goods in and out of the warehouses in line with business requirements and customer demands
· Plan resources to ensure cost-effective productivity
· Develop and monitor KPI's to exceed targets and drive ownership within the team
· Review and control Absence and Sickness, time keeping and holidays and where necessary be part of the disciplinary process
· Identify, recommend and implement continuous improvements to current processes or procedures
· Strive to improve customer service through accuracy and quality (reduction in mispicks/CNF, etc)
· To complete regular stock counts/PI's accurately and within the financial boundaries
· Ad-hoc projects as required such as moving stock, development of warehouse space
Experience and education:
· Minimum of 5 years' experience working in high service level warehouse
· Leadership and development of Warehouse staff
· Proven success in improving warehouse systems and processes
· Creative and innovative approach with a high customer service focus
· Experience of working in high pressured environment handling high number of orders
· Forklift licence is desirable
· Competency in Excel, Word and WMS systems
· Good knowledge of health and safety legislation
Shift pattern:
· Monday to Friday 42.5 hours per week
· 23 days Holiday - increasing to 25 after 3 years
Health & safety:
· To be responsible for your own health and safety and that of your colleagues, in accordance with the Health & Safety at Work Act and relevant legislation, including reporting any health and safety hazard immediately you become aware of it.
· To work in accordance with the General Data Protection Regulations and Data Protection Act 2018.
· The post holder may have access to material which is confidential. It is a condition of their contract of employment that they ensure that no confidential material is leaked from the department to unauthorised personnel.
· To implement the Equal Opportunities Policy into your daily activities. All employees are required to work in accordance with the Equality Act
This job description reflects the current scope of duties and responsibilities of the role. The post holder may be asked, and is expected, to undertake any other duties commensurate to the level of the post. As duties and responsibilities change and develop, this job description will be reviewed and may be subject to amendment.
Job Types: Full-time, Permanent
Pay: £33,061.60 per year
Benefits:
* On-site parking
Work Location: In person