Camberley
Full Time
£24,000 - £26,000 per year DOE
Are you an experienced eCommerce professional with a passion for detail and a knack for keeping a complex website running smoothly?
Were looking for a dedicated Website Administrator to join our head office team in Camberley, the hub of our online operations. This is a key role within our eCommerce team, where you will work alongside other Website Administrators to ensure the accuracy and performance of our website. Reporting to the Technical Website Manager and Digital Marketing Manager, youll play an essential part in delivering a seamless online experience for our customers.
As one of the UKs leading retailers of motorcycle helmets, clothing, and accessories, Infinity Motorcycles operates 16 successful retail stores alongside a thriving online platform. We stock over a hundred top brands, including Shoei, Arai, Alpinestars, and Rukka. With over 25 years of experience, we are a trusted name in the motorcycling community, and our online presence is critical to our continued success. When you join us, youll become an integral part of a team dedicated to providing the best for motorcycle enthusiasts.
What Youll Be Doing
In this hands-on role, you will join our website admin team, responsible for maintaining the website's accuracy and performance. You will work across various functions, from managing product data to managing our customer loyalty scheme. Your responsibilities will include:
Product Lifecycle Management: Taking ownership of product setup, from creating new products and assigning categories/tags to managing stock levels and deactivating discontinued lines.
Content & Imagery: Handling product images, including editing, cropping, and uploading high-quality assets. Enriching product pages by adding video content and lifestyle photos.
Loyalty Scheme Administration: Managing the Club Infinity loyalty program, including reviewing customer accounts, processing points, issuing vouchers, and handling direct customer communications regarding the scheme.
Website Enhancement: Assisting with the development and implementation of site features such as colour swatches, comprehensive size guides, and product tagging to improve the shopping experience.
SEO Copywriting: Writing and optimising product descriptions with a focus on search engine performance to drive organic traffic.
Website Maintenance: Performing general upkeep and troubleshooting on our Magento-based platform, as well as identifying and correcting errors in pricing, descriptions, or imagery.
What we are looking for:
We are looking for a proactive and organised individual who is eager to develop their skills within a supportive team environment. You will be comfortable managing your own workload and happy to collaborate with our close-knit Online team. If you have a logical approach to problem-solving and a keen eye for detail, we want to hear from you.
Essential Skills & Experience:
Excellent IT skills, particularly with Microsoft Office packages (Excel, in particular).
Strong organisational skills with a great attention to detail.
Excellent written and verbal communication skills in English.
A logical approach to problem-solving and the ability to learn new systems quickly.
Preferred Skills:
While full training will be provided, experience in any of the following areas would be an advantage:
Previous experience in website administration, eCommerce support, or a similar IT-based role.
Familiarity with Adobe Creative Suite (specifically Photoshop) for image editing.
Experience working with Magento or a similar CMS platform.
A keen interest in motorcycles or the motorcycle industry is a plus, but not required.
What we'll give you:
A competitive salary dependent on experience (DOE).
30 days holiday (including Bank Holidays).
In-depth training on our specific systems and product range.
Casual dress code.
Generous staff discount.
Company events.
About the role:
Hours : 37.5 hours per week, 09:00 - 17:00, Monday to Friday.
Location : You will be based in our Camberley office (above our store), which is the central hub for our online operations.
Salary : £24,000 - £26,000 per year DOE.
How to Apply:
If you are an experienced eCommerce professional looking for your next challenge, please email your CV and a brief cover letter to Lewis Hooper. Please outline your relevant experience and why you are interested in joining the Infinity team.
Please note: If you are selected for an interview, it will be conducted via Video Call (Microsoft Teams/Google Meet, or Zoom).
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