Service Order Management Architect - 6 months - Windsor - Inside IR35
We are looking for a highly experienced Service Order Management (SOM) Architect to lead the design and governance of our TM Forum-aligned service orchestration landscape. This is a senior individual contributor role that will shape how orders, services, and resources are modelled, orchestrated, and fulfilled across our next-generation Energy Services Platform.
Key Responsibilities:
* Own the TMF-aligned SOM architecture across order capture, decomposition, orchestration, life cycle, and fulfilment integration.
* Define orchestration logic for multi-product, multi-step journeys.
* Design integrations with billing, CRM, field services, scheduling, inventory, and external partners.
* Review LLDs, solution designs, test plans, and build outputs for TMF alignment.
* Represent SOM architecture in Design Authority forums, presenting options, trade-offs, and recommendations.
What You Will Ideally Bring:
1. 15+ years overall experience; 8+ years specifically as a SOM Architect in a TMF/ODA-aligned environment.
2. Deep expertise in TM Forum Open APIs, TMF ODA frameworks, and catalogue-driven architecture.
3. Strong hands-on knowledge of RESTful APIs, JSON, OpenAPI/Swagger, microservices, and cloud-native deployment models (Docker, Kubernetes, public/hybrid cloud).
4. Proven ability to design c...