Infrastructure Engineer
Permanent
Castle Bromwich with Travel to Doncaster & Loughborough
Operational Services
Specific Operational Focus
Operational Technology & Manufacturing
Working with 3rd parties to support and maintain OT hardware & systems
Maintain Infrastructure environment to ensure manufacturing can operate without disruption
Enforce cybersecurity practices & patching processes across IT/OT systems to maintain compliance with industry standards and corporate policy.
Collaborate with group IT, factory managers, and equipment vendors to ensure systems meet operational requirements.
Operational performance
Ensure effective operation of the infrastructure estate, including but not limited to:
Server OS
Patch Management.
Virtualisation (VMWare)
Group Policy.
M365 (including exchange online).
Active Directory / Entra ID
Server Vulnerability Management.
Providing on site “eyes” & “hands” for the Network team to support the swift resolution of network related incidents at manufacturing sites.
Make sure operational services, hardware and software are delivered to agreed SLAs, where service does not meet these standards, put in place remedial action to correct.
Ensure the server estate is being monitored for service performance and where problems are identified these are resolved within agreed SLAs.
Ensure all appropriate system logs are available for ingestion into Security Operations Centre (SOC).
Across all areas, ensure relevant hardware, software/firmware is within supported life. Work with vendors to obtain, schedule and implement updates.
Working with the Senior Infrastructure Service Analyst enforce IT policy and procedure.
Working with the Senior Infrastructure Service Analyst, support the infrastructure major incident resolution process for the server area and post incident review.
Deliver third line support across factories for both back office and floor teams.
Support the Senior Infrastructure Service Analyst & factory managers to contribute to business recovery plans and procedures ensuring that the server elements are periodically tested, documented and updated as required.