Do you have a confident, professional phone manner and a passion for delivering outstanding customer service? We’re looking for a Customer Service Administrator to join a fast-paced contact centre team based in Stirling.
🔹 Key Responsibilities:
As Customer Service Administrator you will be...
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Handling inbound and outbound customer service calls – this is a phone-based role
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Managing customer queries efficiently and professionally
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Updating records and managing communications via internal systems
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Providing administrative support to the wider team
🔹 What We’re Looking For:
As Customer Service Administrator you will need...
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Excellent telephone skills – confident and professional on calls
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Proficient IT skills – experience with Word, Outlook, and Excel is essential
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Quick to learn new IT systems
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Previous experience in a contact centre or similar customer service environment is advantageous
🔹 Important Notes:
As Customer Service Administrator...
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This role is fully phone-based in a contact centre environment – please only apply if comfortable with this
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Full training will be provided
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Candidates must have the right to work in the UK
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If not a UK or Irish citizen, please confirm your visa type
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Candidates on student visas are not eligible for this full-time role
🔹 Pre-Employment Screening for the Customer Service Administrator role Includes:
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Proof of right to work and current address
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Credit check (CCJs/IVAs must be declared – guidance provided if needed)
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Employment/education referencing for the past 3 years
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Proof of qualifications or work history
A digital application form will be sent to all applicants. This must be completed promptly to begin the screening process.
📆 Please Confirm in Your Application:
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Your availability to start
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Any planned holidays or appointments in the next 6 weeks
Please note: Due to the short-term nature of the role, we are unable to offer flexibility around childcare or personal commitments.
If you or someone you know is looking for an opportunity like this, we’d love to hear from you