This position is for Maternity cover up to 12 months (Temp).
Shift pattern: Friday, Saturday, Sunday, Monday.
We’re a multi award-winning contract catering company, serving over 45,500 customers daily. We now have an exciting opportunity for a Customer Service Assistant / General Assistant to join our team.
Your responsibilities include monitoring counters and chillers to ensure cleanliness, proper stock levels, and presentation in line with our six principles. You will regularly check restaurant areas for cleanliness and attention to detail. You should listen carefully, follow instructions from your manager, and provide prompt, efficient service. Confident communication with customers to gather feedback and respond to their needs is essential to ensure a positive customer experience.
You will follow procedures and maintain good food safety practices at all times, holding Food Safety Level 2 and Health & Safety Level 2 certificates. Previous experience in customer service, merchandising skills, and till experience are required.
Benefits include:
* An annual day off for your birthday
* Monthly masterclasses with Michelin-starred chefs
* Fully funded development courses (levels 2 to 7)
* Discounts and cashback at retail and leisure outlets
* Cycle-to-work scheme
* Freedom Friday – a paid day off to volunteer
* Free lunch every workday
* Access to the Mental Health Charter App 24/7
* Enhanced parental leave benefits
* Paid leave for fertility treatments
* Grandparent leave to support loved ones
Explore all benefits and more by visiting BM Caterers website.
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