Service Advisor – Wokingham
Basic Salary: £30,000. OTE: £37,000 uncapped. Great benefits package. Monday – Friday only, no weekends.
Our client, a busy franchised main dealership in Wokingham has the requirement for a Service Advisor to join their successful Aftersales team.
Responsibilities
* Meet and greet customers.
* Explain to customers the work due to be carried out on their vehicle.
* Accurate completion of courtesy car insurance paperwork.
* Calling customers with progress updates and advise of any work needed.
* Liaise with the Workshop, Parts Department, Valeting Team and Drivers.
* Invoicing work carried out.
* Invoice explanation and taking payment.
* Quoting, introducing and selling of Service Plans.
* Ensuring all Warranty paperwork is correctly completed.
* Delivering the highest level of customer service at all times.
Experience, Skills & Qualifications
Essential Requirements
* 12 months Motor Trade Service Advisor experience.
* Full UK Driving Licence.
Desirable Requirements
* Franchised Dealership Experience.
* Kerridge or Pinnacle Expereince.
Working Hours
Monday to Friday 8am – 6pm. Monday – Friday only, no weekends.
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