We have a Fixed Term Contract role available for a Payment and Distribution General Administrator on a 9 month Maternity Cover. This role will suit someone who has strong excel skills and is a brilliant communicator with an eye for detail. Ideally we are looking for Payments experience but more so you need to be inquisitive and eager to learn!
This is a Full-Time role, based in the office in Grantham 5 days a week for training but once training is complete this would become hybrid between the office and working from home.
As a Payment and Distribution General administrator you will:
1. Perform daily exports of banking transactions
2. Manage client and creditor cheque processes
3. Accurately allocate client money
4. Create secure payment links for clients
5. Issue bulk payment remittances to creditors on a daily basis
6. Support the wider Payplan business with payment-related queries
7. Monitor and process client refund requests within required timeframes
8. Complete daily control reports to ensure financial accuracy
9. Resolve daily KPIs promptly and efficiently
10. Ensure full compliance with CASS 8 & 11 regulations
About You:
11. Understanding of basic computer packages, in particular Excel for data entry and basic formulas
12. Able to use own initiative to identify and report problems
13. Basic awareness of compliance surrounding payments
14. Attention to detail and good communication skills
15. Able to carry out basic processes independently
16. Understanding the methods used to process payments
17. Able to build excellent in-department relationships along with limited external ones
Who are PayPlan?
We believe that everyone should to be treated with empathy and respect, especially when dealing with sensitive financial situations. Our goal is to help people who are in debt by providing them with free debt advice and solutions that are tailored to their individual circumstances. We are proud to help and support our clients through their journey and in turn are committed to making a positive impact on their lives.
Why work at PayPlan?
We are dedicated to making a difference in the lives of those in need and we would love for passionate, empathetic and understanding colleagues to join us in our mission. If you are customer-focused, an excellent communicator with good listening skills, and share our values of empathy, respect, and making a positive impact, then we would love for you to be a part of our team. With access to a range of employee benefits, a supportive work culture, and opportunities for personal and professional growth, we offer more than just a job – we offer a rewarding career. Come join us and make a difference in people’s lives whilst enjoying what you do!