Quality administrator - education agents

Compensation and Employment

Salary: £26,000 - £31,000 per annum

Employment type: Fixed Term Contract (12 months)

Hours per week: 37

Reporting to: Quality Manager - Agents and Partnerships

Department: Quality (Partnerships)

Location and Travel

Travel to Coventry head office approximately 1 day every 2 weeks. Travel may fluctuate in line with business requirements.

About the Opportunity

Assist the Quality Officer for Agents in assessing application documentation submitted by prospective education agents to ensure completeness, accuracy, and compliance with internal due diligence requirements and relevant regulatory frameworks (including AQF standards). Conduct refreshed due diligence checks on existing Education Agents to ensure compliance. Work closely with legal and commercial teams to be responsive and compliant with business needs.

About You

• Loves getting into the detail and takes real pride in doing things thoroughly and accurately
• Is naturally organised, with the ability to juggle multiple tasks and keep things moving without losing track
• Enjoys working with data and documents, spotting issues, patterns or risks that others might miss
• Communicates clearly and confidently, whether that is writing feedback or working with colleagues across different teams
• Takes ownership of their work, using their initiative to follow things up and keep processes on track
• Is comfortable in a fast‑paced environment where priorities can shift, and deadlines matter
• Works well with others and builds positive relationships, while still being confident to make objective, evidence‑based decisions
• Is confident using systems and tools like Microsoft Office and happy to learn new ones
• Understands the importance of confidentiality and handling sensitive information with care

You’ll feel right at home here if you also have experience in an administrative, quality, or compliance role (ideally in education or another regulated environment), enjoy improving processes, and are curious, proactive, and always looking to learn.

Benefits

• 30 days holiday + bank holidays on top, and a Christmas closure
• Generous Aviva pension plan, company contributions starting from 7%
• BUPA Cash Plan
• Private Medical Insurance coverage (applies to certain job roles)
• Access to Perkbox benefits
• Study any Arden course for free, with a discount for family and friends
• Plus other excellent benefits
• Our ‘Golden Ticket’ which allows you to gift anyone in your life a free Arden education

Equity, Diversity & Inclusion

Arden University is a Disability Confident Employer. If you have a disability, you may be guaranteed an interview if you meet the essential criteria for the role. Arden University is an Equal Opportunity Employer and celebrates diversity. We welcome applications from all groups.

Sponsorship Statement

Some roles may not meet the points requirement for a sponsored Skilled Worker visa. We welcome applications from candidates who do not currently have the right to work in the UK but may be eligible for a visa through an alternative route.

Closing Date

Sunday 5 July (We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or respond to business needs.)