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Retail assistant - whsmith

Kinross
Moto Hospitality
Retail assistant
Posted: 19h ago
Offer description

Retail Assistant - WHSmith

Join Moto Hospitality as a Retail Assistant delivering WHSmith’s travel essentials and exceptional customer service at Kinross Services, M90, Kinross KY13 0NQ.


Key Offerings

* Pay: £12.40 per hour (under 18 rates may differ)
* Hours: 16 hours per week (part‑time or full‑time options available)
* Shifts: Between 7am and 11pm, flexible patterns to support work‑life balance
* Bonuses: Up to 1 week’s discretionary bonus paid just in time for Christmas
* Discounts: 60% colleague discount across franchise partner brands
* Benefits: Enhanced sick pay, family‑friend benefits, life assurance, and funded qualifications for development
* Weekly pay paid in a timely manner


Responsibilities

* Greet customers with a warm, friendly welcome
* Process orders and requests efficiently and accurately
* Deliver brand standards to meet customer expectations
* Resolve challenges and enquiries with a customer‑centric mindset
* Receive deliveries and replenish displays for maximum product availability
* Maintain a clean, tidy, and welcoming workspace and store
* Supervise adult gaming areas
* Collaborate with colleagues to foster teamwork and togetherness
* Leave customers with a memorable experience worth returning
* Prepare the store for the following day’s trade


Qualifications & What We’re Looking For

We’re seeking a dynamic individual who thrives in fast‑paced, high‑energy environments while staying focused and productive in quieter settings. Bring calm to the chaos, momentum to the lulls, self‑motivation, adaptability, and a customer‑centric approach to tackle whatever the day brings.


Location & Hours

Kinross Services, M90, Kinross KY13 0NQ
Pay: £12.40 per hour (under 18 rates may differ)
Hours: 16 hours per week (part‑time options available)
Shifts: 7am – 11pm (flexible patterns)

Disclaimers: Hourly rates may differ for under 18’s; night shift roles include a premium of £2ph. Internal title: Customer Service Assistant. Annual bonus scheme based on work week’s salary over a defined period.

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