Our Care Professionals are committed to providing fully tailored services that are always ready to adapt to the changing needs of your loved one.
By taking the time to listen, our award-winning home carers can turn your challenges into opportunities, and tailor care to your family's needs with a personalised plan that's right for you, so you can live life better in your own home.
Home Instead SUR Group is seeking passionate and dedicated Field Supervisor to join the team in Glasgow North.
Support care consultations, service reviews and completing client support plans.
~ Conduct staff supervisions and client QA's.
~ Create, update and audit client care plans and assist with digital care planning.
~ Maintain accurate client and Care Professional records on Home Instead software and People Planner.
~ Conduct client and Care Professional introductions.
~ Build and maintain positive relationships with potential and existing clients, their families and other professionals involved in their care.
~ Carry out Care Visits at the needs of the business.
~ Support and mentor Care Professionals.
~ Provide support to the Client Experience team.
~ Maintain regular contact with clients and Care Professionals.
~ Ensure compliance with Home Instead's Equality, Diversity and Equal Opportunities Policy, in respect of employment and service delivery.
~ Level 3 NVQ in Health and Social Care or equivalent.
~ Experience in the care sector delivering a wide range of personal care services.
~ Passion for delivering the highest quality care to our clients and helping them to live independently and happily in their own homes.
~ Knowledge and understanding of legislation and regulations specific to Health and Social Care
~ Must be confident to use care management technology including providing support and training to Care Professionals.
~ Good working knowledge of IT systems with experience of Microsoft Office or Google Suite and virtual communication platforms with the aptitude to learn and adopt new technologies and software where appropriate.
~ Must have full driving license and means of transport if required within the territory to visit clients. Home Instead SUR Group is seeking passionate and dedicated Field Supervisor to join the team in Glasgow.