Job Description
The Key Lead is responsible for ensuring all customers receive quality in-store experience. They act as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates, ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.
What You’ll Do
* Perform Opening and Closing Routines.
* Operate Register/Point of Sale systems.
* Fulfill OMNI Channel Orders.
* Demonstrate Product Knowledge, Brand Awareness, while driving sales.
* Build and maintain Visual Displays.
* Analyze reporting to inform decision making.
* Protect Store Assets & perform Inventory Control.
* Represent the Brand and Exemplify Company Culture and Values.
Schedule Requirements
* Schedule will vary weekly, but you should expect to work at least 12-16 hours per week.
* Required availability on Saturdays and Sundays as well as certain holidays.
* In addition, during peak timeframes, hours will increase to support the needs of the business.
What It Takes
* High School Diploma/ G.E.D. preferred, or equivalent.
* 1 year of retail experience is preferred.
* Retail supervisory / management experience is not required; experience in leading groups or teams is preferred.
* Maintain a strong customer focus.
* Demonstrate exceptional interpersonal skills.
* Possess strong communication skills.
* Show knowledge of current fashion trends.
* Be energetic, outgoing, and assertive.
* Take initiative and show confidence.
* Master adaptability and flexibility.
* Balance multiple tasks while being detail-oriented.
* Engage in applied learning and proactive thinking.
* Exhibit a strong work ethic.
What You’ll Get
* Quarterly Sales Incentive Bonus.
* Merchandise Discount.
* Flexible Schedule.
* Opportunities for Career Advancement.
* Associate Assistance Program.
* Opportunity to Become a Brand Affiliate.
* Training and Development.
* A Global Team of People Who’ll Celebrate you for Being YOU.
Pending completion of 90‑day probationary period.
Pay
The starting rate for this position is £13.80 per hour. The recruiting pay range for this position is £13.80 - £13.80 per hour. The starting rate and range may be modified in the future.
Work Visa
Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide.
Equal Opportunity Statement
ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.
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