HR Admin
Published 09.18.2025
Company: Safran Electronics & Defense
Job field: Human Resources
Location: Wolverhampton, England, United Kingdom
Contract type: Fixed Term contract
Contract duration: Full-time
Professional status: Employees / Staff
# 2025-163452
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Job Description
What does the role look like?
We are seeking a proactive HR Administrator to join our newly created HR Shared Services team on a 12-month fixed-term contract. This role is the first point of contact for employees and managers, providing Tier 1 HR support and ensuring queries are resolved quickly, accurately, and with a solution-focused approach. We are looking for a pragmatic, stakeholder-friendly candidate who is diligent in their approach, ideally from a Manufacturing or similar environment, but used to working in complex organisations.
What will your day-to-day responsibilities look like?
* Act as the first point of contact for HR queries, providing timely, accurate, and professional support.
* Manage and resolve Tier 1 HR queries (policies, processes, systems, documentation) through multiple channels (email, phone, ticketing system).
* Escalate more complex queries to Tier 2/HR Business Partners when required, ensuring a smooth handover.
* Maintain and update HR systems and employee records with accuracy and confidentiality.
* Support the delivery of HR processes including onboarding, contract changes, absence, benefits, and payroll inputs.
* Contribute to the creation of knowledge articles and FAQs to drive self-service and reduce repeat queries.
* Work collaboratively with the Shared Services team to continuously improve processes and enhance the employee experience.
Job Requirements
What will you bring to the role?
Essential skills:
* Previous experience in an HR Administration or shared services/contact centre environment.
* Excellent organisational skills with the ability to manage multiple priorities.
* A solution-oriented mindset – you focus on resolving queries to an effective resolution.
Desirable skills:
* Excellent communication skills (written and verbal) with a customer-first approach.
* Great attention to detail and commitment to accuracy.
* Comfortable using HR systems, ticketing systems, and MS Office tools.
* Previous experience in Engineering or Manufacturing.
* Team player who is willing to go beyond job role at times.
What do we offer?
* Competitive salary
* Company performance bonus scheme
* Pension scheme - up to 10% employer contribution
* Private medical insurance
* Comprehensive health cash plan
* 25 days annual leave + bank holidays
* Flexible benefits programme (buy & sell holiday allowance, discounted gym memberships, Maternity/ adoption leave - up to 52 weeks, first 26 weeks at full pay, subsequent 26 at 50% basic pay, and Paternity/Non-Pregnant Parent/ Co-adopter leave 4 weeks full pay)
* Structured training & opportunities to progress
Company Information
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran Electronics & Defense offers its customers onboard intelligence solutions allowing them to understand the environment, reduce mental load and guarantee a trajectory, even in critical situations, in all environments: on land, at sea, in the sky or space. The company harnesses the expertise of its 13,000 employees towards these three functions: observe, decide and guide, for the civil and military markets.
Locate your future workplace
Stratford Road WV10 7EH
Wolverhampton
England United Kingdom
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