We're searching for a Customer Service focussed IT Support Technician with a knack for technology and a passion for problem-solving to join this market leading software business. Your Role: Provide first and second-line support for IT inquiries and technical issues. Troubleshoot, triage, and resolve complex system problems. Collaborate with cross-functional teams to improve customer service and address systemic issues. We Need: 2 years in customer service or technical support. Strong technical skills, excellent communication, and a customer-first mindset. Experience with CRM and ticketing platforms. This is an organisation who invest heavily in their staff, its an opportunity to progress and grow within a market leading company. To discuss in detail, please get in touch ASAP