This is a fully on-site night shift role supporting and maintaining Blue Yonder (JDA 9.1 Discrete) WMS at a major UK distribution centre. You'll work independently, triaging tickets and ensuring smooth warehouse operations across UK and APAC regions, with plenty of room to grow as the team builds internal capability.
Client Details
Our client is a leading force in the publishing world, with a strong global footprint across print, digital, and audio. Known for a diverse portfolio of bestselling authors, they're expanding into TV, film, and international markets. Their Didcot-based distribution hub is at the heart of their operations, supported by a friendly, close-knit IT team committed to innovation, efficiency, and continuous growth.
Description
* Fully on-site night shift role (Monday-Friday, 10pm-6am) based in Didcot
* Provide functional support for Blue Yonder WMS (JDA 9.1 Discrete)
* Monitor system performance and resolve overnight operational issues
* Triage tickets, prioritise critical incidents, and escalate when needed
* Act as key overnight contact for UK ops and eventually, APAC support
* Work independently while collaborating closely with warehouse teams
* Contribute to the move toward internal capability and reduced contractor reliance
* Real scope for growth and progression as the support model evolves
Profile