Business Systems Lead
Ruislip, Middlesex (Hybrid Working)
£50,000 + Quarterly Bonus + Excellent Benefits
We are currently recruiting for a Business Systems Lead to join a growing and dynamic organisation based in Ruislip. This is an exciting opportunity for a systems‑focused professional to take ownership of key platforms and play a pivotal role in driving process improvement and operational efficiency across the business.
As Business Systems Lead, you will act as the central point of contact for all business systems, with a particular focus on HubSpot CRM optimisation and workflow improvements. You will work closely with stakeholders across the organisation to ensure systems are aligned with business needs, while identifying opportunities for automation and enhanced performance.
Key Responsibilities
* Manage and optimise core business systems to ensure performance, reliability, and scalability
* Act as the primary contact for system queries, improvements, and issue resolution
* Lead the ongoing development and enhancement of CRM systems
* Collaborate with internal teams to gather requirements and deliver effective solutions
* Identify and implement process improvements and automation opportunities
* Maintain data integrity and ensure accurate reporting across systems
* Provide user support, training, and best practice guidance
* Manage third‑party system providers and support integrations
Key Requirements
* Proven experience in a Business Systems, CRM, or similar role
* Strong hands‑on experience with HubSpot (essential)
* Excellent understanding of business processes and systems optimisation
* Strong communication and stakeholder management skills
* Analytical and solutions‑focused approach
Desirable
* Experience with Synergist
* Experience with system integrations and workflow automation
* Knowledge of reporting tools or BI platforms
Benefits
* £50,000 salary
* Quarterly bonus scheme
* 25 days holiday + bank holidays
* Hybrid working
* Private healthcare
* Excellent progression opportunities
This is a fantastic opportunity for someone looking to take ownership of systems in a business where you can make a real impact.
To apply or find out more, please get in touch.
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