Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the role
Roku, the innovative streaming company, is looking for an experienced Workplace Services Coordinator to support our Cambridge office. We are looking for someone proactive and confident in their own ability, with an eye for detail - someone who expects the unexpected and will have the ability to have fun in this fast-paced environment.
The work we do can be challenging, but that’s why we enjoy it so much. The ideal candidate isn’t a bystander. They are curious and engaged, willing to jump in and solve problems, making data-driven decisions even when things feel very ambiguous. Our industry changes rapidly, so we expect a great candidate to be comfortable responding quickly to changing business needs, knowing that their own success contributes to the team’s success.
What you’ll be doing
1. Deliver a continuous exceptional workplace experience to the Cambridge office in line with the WX vision and values.
2. Act as a first point of contact to Roku staff, visitors & contractors, and assist with deliveries to and from the office.
3. Actively plan local Roku events and manage the office events calendar; collaborate with the Global Employee Events & Experiences Team and with the DEI Program Manager to ensure that Cambridge aligns with global events planning.
4. Help build and participate in the Cambridge Social Committee to drive engagement initiatives.
5. Assist the Senior WX Lead with ad hoc administrative duties.
6. Be part of the response team for emergencies ranging from equipment failures to health and safety incidents and evacuations.
7. Carry out office checks, including meeting rooms, open office spaces, and kitchenette areas.
8. Demonstrate flexibility by supporting the Sr. WX Lead with additional duties as needed, including covering responsibilities of other WX team members during both planned and unplanned absences, reflecting the cross-functional nature of the team.
This is a full-time role based in the main reception, Monday – Friday, 08:30-16:30, working from the office.
We’re excited if you have:
9. 3 years plus experience in a similar role.
10. Experience organizing events, ideally in both corporate and community settings.
11. Familiarity with AV systems and digital signage.
12. First Aid or Fire Marshal training (or willingness to undertake training).
13. Ability to multitask and quickly assess situations to determine required action and/or response.
14. Efficient team spirit that engages, supports, and encourages colleagues and drives toward a cooperative, cohesive team dynamic.
15. Highly self-motivated, persistent, dependable, and self-sufficient.
16. Outstanding communication skills with excellent spoken and written English, ensuring accurate information is conveyed, relevant to the audience.
17. Strong networking skills, building robust relationships throughout the organization.
18. Proficiency and efficiency across Microsoft Office applications, including SharePoint, Confluence, and Jira.
19. Ability to work to deadlines and priorities workload, while maintaining attention to detail.
20. Discretion in handling confidential and sensitive information.
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Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.