Our Public Sector client in Portadown is currently seeking a full time temporary ongoing Admin Scheduler.
Mon- Fri 9-5
£11.98ph
Duties include:
1. To accurately diagnose and record maintenance repairs for tenants and triage customer calls.
2. To schedule or reschedule all appointments to suit customers and or business needs.
3. To correlate repairs data and track repairs progress against agreed deadlines, following up on any beyond deadline jobs.
4. To communicate and liaise with a range of internal and external stakeholders.
5. To build and maintain a knowledge and understanding of the schedule of rates.
6. To carry out and complete all work to a high quality and in a timely manner to meet contract KPIs.
7. To take an active and positive role within the team, working together to meet business objectives.
8. To use a wide range of IT systems to record, manage, create, analyse and retrieve repairs information.
Criteria:
9. Hold a BTEC National Certificate or equivalent Professional or Technical qualification (Level 3) plus at least one year’s relevant general administrative experience
OR
10. Have five GCSEs (Level 2), or equivalent qualification, plus at least two years’ relevant general administrative experience
11. As part of the reference checking and vetting process for this position you will be requested to undertake a Basic AccessNI Disclosure. Having a criminal record will not necessarily be a bar to obtaining a position.