Medical Support Secretary - T&O Department
To provide a quality administrative/ secretarial service to the Trauma & Orthopaedic Team., working closely with the Nurse Consultant Team.
To undertake accurate audio/ copy typing of medical correspondence for the Nurse Consultant as well as nursing team, consultant and doctors. This will include highly sensitive and complex medical terminology with a need for confidentiality. To work collaboratively and support other medical secretarial colleagues to ensure clinical correspondence is produced and distributed within acceptable timescales. The post holder will carry out their duties in such a way as to make a direct and positive contribution to the organisation of the work.
To support with partial bookings, PIFU, waiting list and RTT management. To manage nurse consultant clinics, support with general admin for the nurse consultant team and keep databases updated.
It is essential that the post holder should exercise initiate commensurate with the role and that confidentiality be maintained at all times.
Main duties of the job
To type clinical correspondence for nurse consultants team, ensuring accuracy and timely management of letters.
To support with typing of consultant and their teams clinical correspondence accurately and timely.
To manage nurse consultant diaries, ensure all clinic are fully utilised.
Book and attend joint clinic to support the Nurse Consultant and team.
Manage metal on metal database in line with national requirements.
To support medical secretaries with partial bookings, appointment bookings, clinic cancellations
Assist in the rearrangement of clinical activity (outpatient clinics) when the nurse consultant or other member of the team arranges leave, by liaising with appropriate members of staff with the Trust.
Prioritise workload independently, identifying urgency, highlighting problems and taking appropriate action to prevent or solve problems without supervision.
Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.
Working for our organisation
At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of “excellent health care, improved health for all”. We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.
We are committed to becoming a diverse and an inclusive employer and where people feel sense of belonging. Seeking to expand diversity within our teams, we positively encourage applications from under-represented groups such as ethnically diverse, disabled and LGBTQ+ groups. We are also under-represented in-terms of gender within nursing roles and we would welcome applications from people from male and non-binary backgrounds.
Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD department. These include topics such as communication, wellbeing, team development, cultural competency, and values, plus much more. For those in a Management/Leadership role, there are additional programmes to support you to develop the skills you need. These include our Managers Essentials Programme and a Leadership Programme that all managers will attend as part of your Dudley Managers Induction. Our Learning Prospectus is a great way to discover the details behind what’s available for you here at The Dudley Group
We are committed to home life balance through flexible working and making reasonable adjustments where possible
Detailed job description and main responsibilities
Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake
Person specification
Qualifications & Education
Essential criteria
1. GCSE or equivalent in English and Maths - grade C or above
2. Typing and word processing skills to RSA II/III or equivalent
Desirable criteria
3. Business administration NVQ level 2/3/AMSPAR Diploma
Knowledge and Training
Essential criteria
4. Proficient in the use of Microsoft Office programmes (i.e. Word & Outlook, Excel and Electronic diaries). Proficient in developing and maintaining clinical database systems
5. Accurate Audio/copy typing
Desirable criteria
6. NHS experience (2 years or more)
7. Experience of preparing minutes and reports
8. Knowledge of Medical Terminology
9. Knowledge of OASIS Patient Care System
Communication & Relationship Skills
Essential criteria
10. Good organisational skills
11. Ability to work as a team player
12. Ability to prioritise work/work under own initiative
13. An understanding of confidentiality/data protection rules
Desirable criteria
14. Willingness to undertake further training to meet requirements of the role in an everchanging NHS
15. Evidence that role applied for has been researched
Using AI for jobs applications:
Whilst we encourage the use of technology to help manage time and support innovation. However, it is your responsibility to ensure your application is personalised and clearly reflects your own skills and experiences. While AI can assist with drafting, it should only be used as a support tool. The content must be your own work and accurately represent your knowledge, abilities, and values. Over-reliance on AI-generated content may result in your application being rejected. A common issue arises when we receive multiple applications with identical or overly generic language.
The use of AI during assessments, including interviews, is not permitted unless it has been pre-approved as part of a reasonable adjustment. For digital interviews, you may be asked to provide a 360-degree view of your surroundings on camera and confirm that no additional devices are present. If we suspect AI is being used during an interview, we may pause the process to clarify or adjust our approach to questioning.
Caring for patients demands integrity, honesty, and accountability. We expect your application and participation to be authentic and a genuine reflection of your own experiences and values.
Applications from job seekers who require sponsorship to work in the United Kingdom (UK) are welcome and will be considered, dependant upon Job Role and Salary needed to meet the criteria for sponsorship, alongside all other applications. Please note that from January 2021, to work in the UK all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship unless you have permission to work via another route. Non UK / RoI candidates wishing to apply can self-assess the likelihood of obtaining a Certificate of Sponsorship here .
It is vital that you provide full and accurate details of your current immigration status on the application form. Overseas applicants applying for entry clearance into the UK must present a criminal record certificate from each country they have resided in continuously or cumulatively for 12 months or more in the past 10 years. Guidance can be found here Criminal records checks for overseas applicants.
Not everyone needs a ‘Skilled Worker’ visa.