Facilities Manager
Location: The Mole Resort
Salary: £40,000 per annum plus 20% annual bonus based on KPI achievement.
Hours: 40 hrs
Deadline to apply: 24th Feb
Here at The Mole Resort, we operate a fantastic resort set in 120 acres of beautiful Devon countryside, jam-packed
with delicious food and drink and a whole lot of exciting activities.
As a Facilities Manager, your role will have two very clear priorities;
• Leadership and performance management of the maintenance
and grounds function.
• Full ownership of health & safety, statutory
compliance, and facilities risk management.
You will occupy a key role on site working with the management team and resporting directly to the GM.
What will I be doing?
To be an effective Facilities
Manager at the Mole, it is crucial that you have a strong awareness of guest
experience, as you will play an important role in ensuring that our guests'
stay is comfortable, enjoyable, and hassle-free. Specifically you will have the following responsibilities;
Maintenance Team Leadership & Asset Management
• Lead, manage, and develop the on-site maintenance and
grounds team.
• Set daily and weekly priorities aligned to operational
demand.
• Own and deliver the planned preventative maintenance (PPM)
programme.
• Reduce reactive maintenance through effective planning and
asset lifecycle management.
• Ensure maintenance issues are resolved promptly with
minimal guest disruption.
• Manage contractor selection, performance, and compliance.
• Maintain accurate maintenance logs, asset registers, and
service records.
Health, Safety & Compliance Leadership
• Act as the resort’s competent lead for health &
safety.
• Ensure compliance with all relevant UK legislation and
hospitality best practice.
• Maintain statutory compliance including:
– Fire safety and evacuation planning
– Legionella and water hygiene
– Pools, spas, and hot tubs
– Gas, electrical, and pressure systems
– LOLER, PUWER, and asbestos management
• Lead internal audits and coordinate external audits and
inspections.
• Investigate accidents, incidents, and near misses,
implementing corrective actions.
• Deliver H&S training and promote a strong safety-first
culture across the resort.
Facilities Strategy & Capital Planning
• Oversee condition, maintenance, and improvement of all
buildings, plant, and grounds.
• Contribute to annual facilities budgets and 3–5 year
capital planning.
• Support refurbishment and improvement projects from
specification to completion.
• Monitor utilities, energy usage, and cost efficiency.
• Ensure facilities standards align with brand positioning
and guest expectations.
Operational & Guest Experience Support
• Work closely with operational department heads to support
service delivery.
• Respond professionally to guest-impacting facilities or
safety concerns.
• Ensure facilities operations enable premium
guest experiences without disruption
What are we looking for?
As a Facilities Manager at The Mole, you should maintain the attitude,
behaviours, skills, and values that follow:
Skills & Experience
Essential:
• Senior facilities or maintenance management experience,
ideally within hospitality, leisure,
or resort environments.
• Strong working knowledge of UK health & safety and
statutory compliance.
• Proven experience managing teams and contractors.
• Broad technical understanding of building services and
plant.
• Strong organisational, leadership, and problem-solving
skills.
Desirable:
• NEBOSH General Certificate (or equivalent).
• IOSH Managing Safely.
• Experience in spa, pool, or leisure facilities.
• Budget ownership and capital project experience.
• Trade, engineering, or building services background.
What’s in it for me?
There’s plenty of perks when
it comes to joining the Mole Resorts team which include;
·
Competitive rates of pay,
reviewed annually.
·
Discounts available across a
range of quality products from supermarket shopping to wellington boots!
·
Local cinema and days out
discounts.
·
Employee Assistance Programme
to help with life’s challenges.
·
Complimentary use of spa
facilities
·
50% Discount on food at the
Resort
·
Restaurant and hotel discounts
across the region.
·
Share of service charge
·
Staff fully equipped rest area
with staff meals
·
Flexible working and shared
holiday
·
Attentive onboarding programme
·
Fantastic discounts across L+R
Hotels
This is both a challenging and rewarding role in a fantastic location and provides an opportunity to join and support our thriving business
We value each and every member of the team so please come and join us, who knows where it will take you?