Location
Manchester (Hybrid role: 2 days office / 3 days remote)
Position
Account Manager / Senior Account Manager
Reporting To
Account Director
Overview
Pureprint Imprint is seeking an experienced and driven Account Manager / Senior Account Manager to join our growing team, supporting a major retail client. This is a hybrid role, with two days per week based at the client’s offices in Manchester and three days working from home. This role offers an exciting opportunity for a commercially minded, highly organised individual to play a pivotal role in delivering high‑impact retail print and installation projects, acting as the key interface between the client and internal teams.
Key Responsibilities
* Build, develop and maintain strong, trusted relationships with key client stakeholders
* Manage projects end‑to‑end, from initial brief through design, production, delivery and installation
* Ensure all briefs are clearly defined, commercially viable, and communicated effectively to internal teams
* Oversee project timelines, budgets and delivery to ensure work is completed accurately and on schedule
* Act as the central point of coordination between clients and internal production teams
* Proactively identify opportunities to grow the account and enhance service delivery
* Ensure all commercial processes are followed, including accurate purchase order management and timely billing
* Use internal systems to plan, track and manage workflow efficiently
Senior Candidate Responsibilities
* Take ownership of key areas of the account, driving strategic growth and performance
* Provide commercial insight and recommendations to maximise client value
* Support continuous improvement initiatives across processes and delivery
Skills & Experience
* Proven experience in an Account Manager or Senior Account Manager role, ideally within retail, large format print, signage, or installation environments
* Strong end‑to‑end project management experience across multiple, fast‑paced workstreams
* Excellent organisational skills with the ability to prioritise and deliver under pressure
* Solid understanding of print production, materials, and installation processes
* Strong communication and stakeholder management skills
* Commercially aware, with confidence in negotiation and decision‑making
* Track record of delivering projects on time and within budget
* Ability to build long‑term client relationships and add value beyond delivery
* Proficient in Microsoft Office and comfortable working with management information systems
What We Offer
* Competitive rates of pay based on experience
* An exciting opportunity to work with industry‑leading technology in a fast‑growing and innovative company
Pureprint Imprint is an equal opportunities company.
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