IXORA Hotel and Spa opened in December 2024 which forms part of Interesting Hotels Group, nestled in the breathtaking surroundings of Snowdonia (Eryri) National Park, IXORA Hotel & Spa is your modern sanctuary for leisure and business alike. Surrounded by stunning panoramic mountain views and serene natural beauty, we offer luxurious accommodations, onsite dining, a fitness centre and tranquil Spa. We are now looking for Hotel Room Attendants who shares our passion for hospitality, and world-class customer service. We value hard working, positive team players who are committed to delivering an incredible experience for our guests. Want to be part of the adventure? Take a look at the full job description below. Job Purpose To deliver outstanding levels of cleanliness and guest comfort in the Guest Room environment. Main Duties and Responsibilities Clean / prepare and review the guest rooms (and any associated areas) allocated to you to the defined standard Service rooms – depending on length of stay Maintain a safe and secure environment for yourself, guests and colleagues Respect the privacy of others and maintain behaviours in line with the company’s security, operating process and environmental policies Deal with any guest enquires in a positive manner and in line with defined standards Be proactive in ensuring all guests are acknowledged in a timely and appropriate manner Ensure your behaviour respects the perspective, privacy, safety and security of your colleagues Provide constructive suggestions/feedback to the leadership group on product, process or learning delivery improvements Always deliver your “fair share” in team task elements of the role and support colleagues whose workload may temporarily exceed your own Ensure the tools you need for your shift are well organised and you have all the materials you’ll need during your shift Be aware of scheduled shifts and planned learning sessions; attend as required Be aware of the department standards, goals, objectives and performance Be aware of specific guest requests and on-site contractors Preferred Skills / Experience Requirements Experience in hotel housekeeping Experience working in a demanding role ‘What’s in it for me?’ I hear you ask Staff stays across the group Service charge paid regularly Uniform provided Health Assured Employee Assistance Programme Training Flexible hours Additional Information If you have not heard back from us within 28 days of your application, then it has not been successful on this occasion but please do consider applying for future department/business vacancies Weekends and holidays are our busiest period; therefore, your working week will reflect this