Octopus Energy is seeking compassionate individuals for a field-based customer service role in Edinburgh. You will conduct welfare-focused home visits to support customers in debt, helping to set up manageable repayment plans. Strong interpersonal skills and empathy are essential, alongside a full UK driving licence. The work requires both independent travel and desk-based interactions. The role involves a minimum of one Saturday each month and an adaptable schedule during summer months. A personal vehicle is needed for travel, with benefits available post-probation.
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