Job Description
About NIIT
NIIT provides comprehensive and scalable managed training services for learning administration that map directly to our customer needs. Training is our business and passion. We are one of the largest training outsourcing providers in the world. NIIT delivers and administers 75,000 days of training each year, in 18 languages. We have designed and developed over 50,000 days of classroom training and 20,000 hours of web-based training localized to more than 25 languages. NIIT is a global service provider. We have a presence in more than 40 countries.
Link for our LinkedIn page: https://www.linkedin.com/company/niitmts/mycompany/
Link for our website: https://www.niit.com/en/learning-outsourcing/
Position: Program Manager
Duration: Fulltime contract
Contact duration - 1 year
Description:
Purpose/Objective of the job:
The program manager will be responsible for developing/enhancing executing global skills programs (e.g., Veeva InterAct,) which develop Commercial/medical employees’ knowledge, skills, and behaviours across technologies, skills, and products.
Key Responsibilities
* Acts as a strategic business partner across Commercial and or Medical to provide innovative and flexible training solutions for system learning.
* Manage EMEA/APAC OR US System capabilities, Veeva release schedules (new functionality/system updates), client new / maintenance requests, and associated curricula annual updates in line with the NH/tenured Veeva InterAct pathways
* Partner with translation vendors and submit and track translation requests
* Place, test and review content updates, esp. e book updates in partnership with vendor
* Prepare communications / present training updates to EX /USUS stakeholders in a variety of formats.
* Document business / PM processes for consistency and efficiency.
Skills and Knowledge Requirements:
* Demonstrated ability to prioritize business needs and make timely decisions based on available data.
* Experience working with CRM/systems.
* Experience of engaging, communicating with, and managing diverse internal, WCE, and global stakeholders.
* Demonstrated ability to project manage, partner, manage and lead strategic initiatives with vendors.
* Strong communication, organizational and interpersonal skills, and proven programme management experience.
Minimum Requirements:
* BA/BS degree
* Fluent in English
* Salesforce & Commercial experience preferred.
* Additional European Language desirable
* Pharmaceutical or Medical device industry experience preferred.
* Expertise in instructional design
* Minimum of 4 years learning and development background
* Additional qualifications or accreditations related to learning and development are preferred.
**NIIT is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. **