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Administration officer

Gosforth
Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust
Administration
Posted: 13 February
Offer description

Job summary

We are looking for a highly motivated and enthusiastic individual to join the Mental Health Legislation, IG & Medico Legal Team for a Secretarial role.

The post holder will be required to provide excellent secretarial support to the Associate Director of Mental Health Legislation, IG and Medico Legal team. They will be responsible to coordinate and minute the Mental Health Legislation Steering Group (MHLSG) and any other meetings at senior level within the Mental Health Legislation, IG and Medico Legal team framework.

The post holder will support the Mental Health Legislation administrators based at St Nicholas Hospital, with admin duties.

You will require excellent verbal and written skills, and the ability to communicate effectively at all levels both within and outside the Trust.

We are looking for someone with the ability to be flexible and possess good organisational and secretarial skills. Experience of minute taking at senior level and diary management is essential. The ability to prioritise a constantly changing workload is required along with excellent IT skills, as is the need to act on your own initiative.


Main duties of the job

They will assist the Mental Health Legislation Specialist in preparation of agendas, taking minutes, and following up action plans etc for the MHLSG meeting.

They will provide support to the senior team members, including managing the diary for the Associate Director, coordinating and arranging meetings with the Trust board members and trust Execs.

They will work within well-defined administrative systems and processes to deliver the secretarial support and also work with the Mental Health Legislation team with admin duties and responsibilities effectively as and when directed.

The successful candidate will be:

* expected to liaise and communicate effectively with all levels of staff within the services, wider Trust and external partners.
* Taking minutes regularly at board level, so must be a competent minute taker and following-up actions and the distribution of papers in a timely manner
* To produce/update/amend reports, documents and PowerPoint presentations in a timely manner
* Diary management via Outlook, booking meetings and venues
* Confident, motivated and enthusiastic.
* Well-organised and structured.
* Experience of working in a secretarial role.
* Accurate typing and note-taking skills.
* Excellent interpersonal communication skills, both written and verbal.
* Have good organisational and planning skills
* Be able to prioritise and process information


About us

We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.

NHS Employees identified as at risk of compulsory redundancy and those eligible for the NENC Re-Deployment careers hub will receive prior consideration.

* Working together with service users and carers we will provide excellent care, supporting people on their personal journey to health and wellbeing.
* With people, communities and partners, together we will promote prevention, early intervention and resilience.
* Working with partners there will be "no health without mental health" and services will be "joined up".
* The Trust's mental health and disability services will be sustainable and deliver real value to the people who use them.
* The Trust will be a centre of excellence for mental health and disability.
* The Trust will be regarded as "a great place to work".


Details


Date posted

12 February 2026


Pay scheme

Agenda for change


Band

Band 3


Salary

£24,937 to £26,598 a year per annum


Contract

Permanent


Working pattern

Full-time


Reference number

263-SS25-065-HN-A


Job locations

St Nicholas Hospital

Jubilee Road

Gosforth

NE3 3XT


Job description


Job responsibilities

Please find attached job description for full details.

Advertising date : 12 February 2026

Closing date : 12 February 2026

We welcome your application.

Job description


Job responsibilities

Please find attached job description for full details.

Advertising date : 12 February 2026

Closing date : 12 February 2026

We welcome your application.


Person Specification


Education & Qualification


Essential

* Word Processing skills at Level 3 (OCR/RSA Level 3 or equivalent qualification and/ or demonstrable relevant experience) eg; NVQ Level 3 in Business Administration
* Audio typing qualification or demostrable equivalent experience
* General Level of education to O-Level / GCSE or equivalent


Desirable

* NVQ Level 3 in Customer care (or equivalent)


Knowledge & Experience


Essential

* Knowledge of NHS Policies and Procedures
* Working knowledge of Microsoft applications, including e-mail communication
* Ability to maintain and update Patient Information Systems e.g. RiO
* Good working knowledge of office procedures
* Previous secretarial/clerical experience
* Ability to uphold confidentiality at all times
* Able to prioritise and plan own workload


Skills & Competencies


Essential

* Excellent communication and interpersonal skills, both verbal and written
* Experienced Minute taking skills
* Good organisational and planning skills using own initiative


Role/ Team Specific requirements


Essential

* Flexible attitude to cope with fluctuating workloads and the occasional requirement to cover other areas in cases of staff absence
* Extensive experience and knowledge of specialist administrative functions


Personal Characteristics


Essential

* Discrete in handling confidential and sensitive information
Person Specification


Education & Qualification


Essential

* Word Processing skills at Level 3 (OCR/RSA Level 3 or equivalent qualification and/ or demonstrable relevant experience) eg; NVQ Level 3 in Business Administration
* Audio typing qualification or demostrable equivalent experience
* General Level of education to O-Level / GCSE or equivalent


Desirable

* NVQ Level 3 in Customer care (or equivalent)


Knowledge & Experience


Essential

* Knowledge of NHS Policies and Procedures
* Working knowledge of Microsoft applications, including e-mail communication
* Ability to maintain and update Patient Information Systems e.g. RiO
* Good working knowledge of office procedures
* Previous secretarial/clerical experience
* Ability to uphold confidentiality at all times
* Able to prioritise and plan own workload


Skills & Competencies


Essential

* Excellent communication and interpersonal skills, both verbal and written
* Experienced Minute taking skills
* Good organisational and planning skills using own initiative


Role/ Team Specific requirements


Essential

* Flexible attitude to cope with fluctuating workloads and the occasional requirement to cover other areas in cases of staff absence
* Extensive experience and knowledge of specialist administrative functions


Personal Characteristics


Essential

* Discrete in handling confidential and sensitive information


Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.


Employer details


Employer name

Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust


Address

St Nicholas Hospital

Jubilee Road

Gosforth

NE3 3XT


Employer's website

(Opens in a new tab)

-----------------------------------


Employer details


Employer name

Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust


Address

St Nicholas Hospital

Jubilee Road

Gosforth

NE3 3XT


Employer's website

(Opens in a new tab)

-----------------------------------

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