Information Governance and Feedback Assistant
County Hall, Cross Street, Beverley, HU17 9BA
Service area: Legal and Democratic Services
The Information Governance and Feedback Team is seeking an Information Governance and Feedback Assistant to join a well-established team within Legal and Democratic Services.
The post holder will assist in coordinating the Council's corporate Feedback system, ensuring the delivery of the Complaint and Feedback Policy. They will also support ongoing compliance with Data Protection legislation.
Responsibilities include delivering subject access requests, handling Freedom of Information requests, managing data protection incidents, and providing advice to staff and customers. The post holder will be involved with broader Governance arrangements across the Council to ensure statutory compliance, monitoring, and reporting.
This role involves working to legislative and statutory deadlines and requires reviewing and redacting sensitive information, which may contain offensive incidents or social care details.
Name: Erena Rawlins
Role: Principal Information Governance and Feedback Officer
Email: erena.rawlins@eastriding.gov.uk
Phone: 01482 391414
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