JOB DESCRIPTION:
About Abbott Toxicology
Providing today’s comprehensive drug testing answers through reliable, innovative, and value-focused drug and alcohol abuse screening products and laboratory services to our customers around the world.
The Opportunity
As a Collecting Officer, you will join a flexible and motivated regional team, be trained on how to collect legally defensible samples using methods such as urine, breath, hair, and oral fluid at customer locations. Collecting Officers are customer-focused and must follow our chain of custody process at all collections.
Locations include:
* Bristol
* Croydon
* Hounslow
* Maidstone
* Isle of Wight
What You’ll Do
1. Conduct specimen collections competently, following procedures and customer instructions to ensure high-quality service.
2. Be available to attend collections during day, evening, weekends, and public holidays as needed.
3. Participate in a 24-hour on-call rota, responding promptly and arriving on site within 2 hours.
4. Stay current with processes by reading, acknowledging updates, and attending audits.
5. Perform other duties as directed by management.
Required Qualifications
* Educated to National Standards.
* Good verbal, written, and communication skills.
* IT literate with basic skills in Word, Excel, and Outlook.
* Self-motivated with a flexible approach to work.
* Ability to follow set processes to ensure correct outcomes.
* Driving license and own vehicle.
Competencies
* Self-review to meet and exceed customer expectations, providing feedback for improvements.
* Effective communication to keep customers informed about their collections.
* Understanding the impact of your actions and omissions, ensuring positive outcomes.
* Implement process updates promptly to support the long-term success of the collection network.
Follow your career aspirations at Abbott for diverse opportunities with a company committed to employee diversity. Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott, and on Twitter @AbbottNews and @AbbottGlobal.
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