Thirteen Group has seven fantastic job opportunities for up to 30 hours per week on a 6-month contract, as part of the Tees Valley Move Forward New Start programme:
* Employability Assistant x2 Support our Employability team to create positive outcomes for people who are not in employment, education or training, as well as anyone looking to change career or find a new job.
* Customer Success Assistant x1 Join our Experience team, which works to enhance customer satisfaction and make sure customers are at the heart of all we do.
* Touchpoint Assistant x3 As part of our call centre, you’ll develop customer service skills and see how the team delivers first class customer experiences.
* Control Room Assistant x1 Gain an insight into our control room operations and understand how we keep customers safe in their homes.
What is the New Start programme?
Tees Valley Move Forward New Start is fully funded by the UK government through the UK Shared Prosperity Fund. The scheme gives you work experience and allows you to develop new skills. You can unlock your potential and boost your future career path!
If you are not currently working or have health conditions preventing you from work, you could be eligible for these opportunities. You’ll need to be signed up to Tees Valley Move Forward, so please click here to start your application: Tees Valley Move Forward - Thirteen
About you:
Throughout your placement, you’ll develop skills in:
* Delivering excellent customer service.
* Building and maintaining relationships with colleagues and customers.
* Using a range of IT and media systems.
* Understanding and working with your team to deal with a wide range of customer enquiries, as well as identifying and supporting with solutions.
Why Thirteen Group?
We’re more than just a housing association we’re a community builder. We own and manage over 36,000 homes and provide services for around 100,000 customers.
We can offer you some fantastic benefits, including:
* Annual leave: starting at 28 days, plus bank holidays. You’ll also get a day off for your birthday.
* Healthcare benefits: claim back a range of healthcare expenses. You'll also benefit from gym membership discount, a virtual GP service, a 24/7 counselling helpline, and wellbeing advice.
* T’dar our discount and reward platform gives you huge savings on everyday brands and much more.
Interested?
Sign up at: Tees Valley Move Forward - Thirteen
If you’d like to find out more about the roles please contact Alex Summerhill, Employer Engagement Officer on 07770 543331 or email employability@thirteengroup.co.uk
As part of our hiring process, if you’re successful we’ll need to verify your right to work in the UK. Unfortunately, we are not a Skilled Worker Sponsoring Employer at this time.