NatWest Group is seeking an Operations Senior Comms Analyst in Southend-on-Sea to lead communication strategies for BaaS product customers. The role involves drafting clear customer messaging during incidents, collaborating with teams to ensure compliance, and leveraging AI tools to enhance communication efficiency. Candidates must excel in high-pressure environments, have a proactive approach to problem resolution, and be skilled in Microsoft Office. A commitment to empathy and clarity in communication is essential for the role.
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