Overview
We are seeking a motivated and dynamic individual to take on the role of Administrative Coordinator within our Urgent and Emergency Care Department at Frimley Park Hospital. This is a newly established position, offering a unique opportunity to shape and develop the role in collaboration with the Directorate Service Manager. As the lead for the administrative team in a fast-paced and high-pressure environment, you will play a key role in supporting the smooth running of the department and ensuring high standards of service delivery. It is an exciting time to join the Emergency Department, with a focus on patient-centred care and access to modernised, purpose-built facilities, offering challenge and reward in equal measure.
Responsibilities
* Lead and manage a team of Band 2 and Band 3 administrative staff, overseeing daily operations to ensure efficient and effective service delivery.
* Support and motivate your team to consistently provide excellent customer care throughout a 24/7, 365-day service.
* Contribute to the planning and coordination of critical incidents, helping to develop and restructure administrative services as needed to meet evolving departmental demands.
* Take responsibility for workforce planning and recruitment, ensuring that staffing levels are appropriate and that new hires are effectively onboarded.
* Ensure that all team members complete mandatory training and appraisals on time, maintaining compliance with hospital policies and regulatory requirements.
* Monitor and maintain staff performance, providing guidance, support, and development opportunities to promote a skilled and engaged workforce.
Qualifications
We are seeking a proactive individual with strong administrative and leadership experience, preferably within a healthcare environment.
About Frimley Health NHS Foundation Trust
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability-confident employer and has been awarded Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and offer a wide range of professional, management and leadership, and clinical skills training. We recognise the importance of a healthy work-life balance and support flexible working patterns to meet the needs of our staff and the service and its users.
Benefits and Inclusion
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours. We do our utmost to work with our staff to meet their needs and the needs of our service and its users.
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